Missenden Abbey Reviews Summary

Category: Event venue

Address: London Rd, Great Missenden, HP16 0BD, United Kingdom

Phone: +441494866811

Rating: 4.1
based on 133 reviews.

Venue & Grounds

Pros:

  • "A spectacularly impressive and beautiful venue."
  • "Spectacular grounds, magnificent ceremony room, beautiful dining room with delicious food."
  • "The gardens are amazing and very well kept."
  • "Stunning location next to an 800 year old Ceder tree!"
  • "Beautiful place and grounds! Lovely fireworks displays that bring lots of joy if you happen to catch them."
  • "The venue and grounds are stunning and there is plenty of space for guests to mingle, dance, drink and chat."
  • "Beautiful setting with very well kept grounds and well maintained buildings."

Cons:

  • "We went for Christmas illuminations and was severely disappointed."
  • "It claims to be wheelchair friendly but the paths are thick with mud, there's no mats or even stones to try and combat the mud."
  • "It took less then 15mins to walk round and that was because we were slowed trying to get our feet out of the mud."
  • "I was met at the driveway by a lady who told me it’s private grounds and I need to go away."
  • "The route was not even signposted, we ended up in a car park near the kitchen for the hotel and had to ask!!"
  • "We went for a Xmas light Display. It was OK, not for £60 though. Complete rip off!!!"
  • "Toilets were not cleaned or sanitised at all from getting there at 1pm till left at 12pm ran out of toilet paper."

Accommodation

Pros:

  • "The rooms were sanitised before arrival."
  • "Our room opened to a well kept pond."
  • "Room was lovely, though a bit dusty in places."
  • "Rooms: Stay in the room was good. It’s clean, well stocked with coffees and teas."
  • "The rooms were clean and well presented."
  • "Rooms were clean with good amenities."
  • "Rooms on site for ourselves and our guests which were clean and comfortable."

Cons:

  • "Essentially it felt more like university accommodation than wedding accommodation."
  • "The main abbey area is charming but the bedrooms leave a lot to be desired."
  • "The accommodation is barely fit for purpose for the price of £80 a night."
  • "It is quite obvious that at some point they have chopped the rooms by half to make more rooms in the Coach House block."
  • "The rooms in the coach house are due a renovation but for the price, it was good value that I couldn't really fault."
  • "The rooms in the Coach House however were tatty and dated."
  • "Awful room - tiny, pokey, hard to even turn around in the bathroom without knocking things over."

Staff & Service

Pros:

  • "The staff were fab, really good people skills!"
  • "All the staff are so friendly and welcoming."
  • "The staff are very friendly, capable and accommodating for your needs."
  • "Food was really good and the staff couldn't do enough."
  • "The staff were polite and helpful."
  • "The staff is exceptional. Very supportive."
  • "All the staff were friendly and attentive and could not do enough for the guests."

Cons:

  • "Attended my work’s Christmas Party here last night, and I can honestly say I’ve never been to such a badly managed (from the venue side) event before."
  • "Staff had no clue about anything very poorly run."
  • "Sub standard service, was in the noisy tent with the air drier going to keep warm."
  • "The service was so slow, everything wasn’t finished until nearly 11pm."
  • "I called and emailed the managers on day one of receiving the fine and 15 days later the main manager still hadn’t contacted me back."
  • "Terrible customer service."
  • "Rude management."

Food & Beverage

Pros:

  • "Food was good but the tea we was originally given in a big pot with only one tea bag and the water was luke warm."
  • "Evening meals fabulous. Breakfast excellent."
  • "Absolutely fabulous place, clean, warm and welcoming with great, smiling and helpful staff."
  • "Food was also to a high standard and portions were a good size!"
  • "Chef makes a fantastic breakfast."
  • "The food was amazing during the wedding breakfast."
  • "Food was excellent."

Cons:

  • "Gorgeous building & setting for a wedding, but evening 'fayre' so sadly & typically disappointing: bowls of frozen spring rolls & Chinese parcels."
  • "Shame we couldn't get anything to eat or drink in the evening we checked in the kids were hungry."
  • "I ordered the vegetarian main, and gave them my food intolerances, when my food arrived I couldn’t eat it because it contained what I can’t eat."
  • "I don't know what it is about modern cooking or what idiot decided we should eat raw food but when I sat down to eat a Christmas dinner, the last thing I expected was warm, raw broccoli and French beans and crinkly cabbage."
  • "Was given food that was not gluten free for one guest. Was told it was."
  • "After many years having to eat gluten free, I know the difference. Very disappointing."
  • "The meal itself was ice cold, with over an hour wait between each course."

Facilities & Amenities

Pros:

  • "Also a work station Tes and coffee making facilities...or you could use the coffee machine by the entrance..free of charge.."
  • "Coffee stations in strategic areas of the centre and easily accessible."
  • "An excellent place to host any corporate events for training."
  • "Meeting rooms are well lit and many breakout rooms available for small groups."
  • "Beautiful grounds, a good selection of meeting and function rooms and reasonable rates."
  • "The grounds and the public areas of the building were well maintained."
  • "The bathroom has a walk in shower and a basin and toilet.."

Cons:

  • "The carpets in the coach house corridors are filthy and stained."
  • "The furniture in the room was looking tired and aged but was functional."
  • "It felt like we were sitting in a walkway that was drafty and did not provide the calm ambience previously experienced."
  • "Because of this the bar and restaurant were closed."
  • "The latch was broken on the window, and the toilet took about 10 mins to refill the cistern after flushing once."
  • "Even aside from the structure, basic touches were missing e.g. Our room only had one cup for tea or coffee."
  • "Tv was poor quality, remote didn't work & no replacement."

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