Michelle Oh jewellery Reviews Summary

Design Process and Experience

Pros:

• "Michelle took me through the process and gave me subtle 'nudges' towards what I might be looking for, which was super helpful."
• "Michelle really took the time to ask great questions about her and gradually we came up with different options."
• "Michelle is easy to coordinate with, and even lets you do the design process via WhatsApp."
• "Michelle very helpfully talked me through multiple options and made initial suggestions as to the stone and possible design elements."
• "Michelle was patient with my numerous design changes along the way and incorporating them while also offering her expertise."
• "Michelle knew exactly what to do. She took our loose thoughts and translated them into countless amazing renderings of designs and ideas."
• "Michelle was excellent. She was helpful, patient, understanding and took a very thoughtful approach to designing the ring."
• "Michelle was great to work with. As someone based in the US I was a little apprehensive about working virtually on something as significant as an engagement ring but it went very smoothly."

Cons:

• "Designing an engagement ring is a fairly daunting process, especially if your significant other isn't there to tell you exactly what they want."
• "Due to a few set backs I had change my budget midway."
• "We were a total pain - asking for sooo many different tiny edits, alterations, and were so indecisive."
• "I gave her what felt like a very difficult brief with a very tight turnaround for production, and I really had no idea what I was doing."

Customer Service and Communication

Pros:

• "After our first meeting, she was always available to bounce ideas off and ask questions."
• "I couldn't recommend Michelle Oh more highly. If you are thinking about designing a ring, I can 100% guarantee you will not be disappointed."
• "Michelle and her team were super helpful in resizing the ring several times to get it right."
• "We mostly communicated through WhatsApp - Michelle and the team were really quick to respond, and their answers were always on point."
• "Michelle was really patient, extremely knowledgeable, and super personable to collaborate with."
• "Michelle was very supportive and gave invaluable guidance throughout the process."
• "The support and service each step of the way was phenomenal and could not recommend them enough!"
• "From start to finish Michelle and team made the process simple and relaxed, which is exactly what you need when making one of the biggest decisions in your life!"

Cons:

• "It's a daunting process with so many options and decisions but with Michelle the process never felt pushy or rushed."
• "This didn’t phase her at all and she virtually guided me - via WhatsApp and conference calls - through narrowing down all the choices and options."
• "Despite navigating a lockdown I had a wonderful experience creating my engagement ring with Michelle - it really helped to see the 3D renderings."
• "The often daunting task of selecting or designing an engagement ring, even more so largely remotely due to the pandemic, was a joy."