ASK Italian Reviews Summary

Category: Italian restaurant

Address: 27 Bird St, Lichfield, WS13 6PW, United Kingdom

Phone: +441543742376

Rating: 4.1
based on 145 reviews.

Food Quality

Pros:

  • "The chocolate bomb pudding thing was incredible, would return just for the pudding!"
  • "Absolutely 💯 totally amazing food."
  • "Really great tasting food and super friendly staff."
  • "Food was delicious and service excellent."
  • "Food was fantastic."
  • "The food was excellent which we all enjoyed with a good choice of menu and drinks."
  • "Food absolutely delicious."

Cons:

  • "Main course was cold incorrectly drained Pasta which was barely edible."
  • "Most meals were fine but the risotto were both overdone and stodgy."
  • "The main course was overcooked and completely tasteless."
  • "Food awful. Small portion (pasta dish), dough balls were either over cooked or burnt."
  • "However food wasn’t very impressive."
  • "The Bolognese which was greasy and tasteless."
  • "The sauce to the pasta was bland as well and had nothing to it."

Service

Pros:

  • "Excellent food and service."
  • "The staff are friendly and give great, fast service."
  • "The staff were extremely helpful, pleasant and polite."
  • "All the staff were so polite, attentive and friendly."
  • "Staff very friendly, polite and efficient."
  • "Service was friendly and welcoming."
  • "Great service. Really made us feel well looked after."

Cons:

  • "The quieter the restaurant the poorer the service."
  • "Waited a few minutes to be seated, and service was fairly poor throughout considering it wasn't hugely busy."
  • "Service was pleasant but a little slow."
  • "Waitress dropped dirty culture in one of the guests' laps when clearing away."
  • "Service was very slow....... waited 15+ mins for drinks had to ask again for them in the end."
  • "Poor service. Long wait for a table."
  • "Service was rushed throughout and clearly staff just wanted my daughter and her friend to finish and leave..."

Ambiance and Location

Pros:

  • "Restaurant is in a good location to explore Lichfield and offers a pleasant, relaxed atmosphere and is also good for families."
  • "Also liked the fact that you can sit either indoors or in the garden/terraced area."
  • "Atmosphere was lovely as was the food."
  • "Lovely family restaurant with a lot of choice on both the children's and adults menus."
  • "The ambience of the place was great."
  • "Nice atmosphere."
  • "Great location in Lichfield. In the heart of the city."

Cons:

  • "Every so often some sort of machinery started up and the room almost vibrated."
  • "Needs aircon inside."
  • "Cleanliness needs to improve. We sat by a radiator which was filthy."
  • "Dirty tables with sticky surface and the ambiance felt like a doctors reception."
  • "Unfortunately too noisy."
  • "Lighting was a bit dark and table was wonky."
  • "However we were seated in I assume what was once a cupboard next to the toilets."

Value for Money

Pros:

  • "Food is well priced and we would certainly go back again."
  • "Food is also good value for money."
  • "It is reasonably priced; bill came to just over £100 including a drink each."
  • "Reasonably priced too."
  • "Friendly service, good value for money."

Cons:

  • "Food very, very expensive for what you got."
  • "Nice place and staff are lovely but way over priced for the size of the portions probably won't go back for food again."
  • "Thought it was abit over priced."
  • "For the simplicity of the menu, it's rather pricey."
  • "The food is good but just too expensive."

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