Peartree Park & Ride Reviews Summary

Park and Ride Service

Pros:

• "Good easy to use machines to pay for parking and bus combined, very smart buses that everyone was commenting about, regular schedule so very little waiting."
• "Only £5 for return bus ticket for 2 adults + 3 kids with parking included."
• "First class service, can’t fault."
• "The buses run regularly and most customers are abiding to mask wearing as far as I could see."
• "The buses are clean and comfortable offering free WiFi and USB charging at each seat."
• "Easy and hassle free way to park your car and head off into the centre using the bus."
• "If you are visiting Oxford for the day, I recommend the Park & Ride."

Cons:

• "Twice the hassle."
• "It's a little confusing on payment as you seem to need to pay at the tickets to get the bus included."
• "The machines for parking are ridiculous."
• "Seriously as you enter you follow the roadway to be met with T junctions as you drive to the exit that is ambiguously marked."
• "Waited 10 minutes over at the George st Bus Stop for a bus that never came, walked to the next stop to see the late bus pull in and close the doors just as I had sprinted to them."
• "You have to pay for car park and bus separately, which for a family adds up to the same price as parking in the centre."
• "No parking spaces; had to move some cones to make a space!"

Car Park Facilities

Pros:

• "As a carpark it is amazing. You can park your car here, amazing but they do charge you but £2 for 11 hours is a good deal."
• "No need to display a ticket in your car, as your licence plate is recorded on entry and just go straight to a pay machine after parking - type in your licence plate number and pay for parking."
• "There is CCTV & ANPR cameras fitted at this car park."
• "The carpark is huge, and there are charging points available."
• "Very convenient park and ride."
• "Large car park and buses run every 10-15 minutes to and from the centre."
• "This is park and ride bus service situated at the junction of the A40 and A34 on the western outskirts of Oxford."

Cons:

• "There was rubbish and dog mess all over the place."
• "1000 spaces, only 1 electric car charging point? Not a great approach for a city that's introducing low emission zones to discourage non-electric cars."
• "I wish there was a coffee stand and toilets."
• "Not satisfied with the vending machine signs."
• "Nothing wrong with the car park but it is currently surrounded by roadworks and it can be almost 1 hour's wait for a bus."
• "The only way out of the car park involves negotiating a very very busy sliproad without any pedestrian or cycle crossing."
• "Too expensive for how far from the city centre it is."

Customer Service

Pros:

• "Parking and bus can be paid for on card and when we went there was a lovely chap selling the bus tickets and providing great advice."
• "Now they've sorted out the payment method it's easy enough to park, flash your oldie bus pass at the driver and troll off rapidly into the city centre."
• "You can pay contactless for a ticket on the bus or via one of the ticket machines available by the bus stop."
• "Very easy to access from A34."
• "Driver's were lovely, helpful and friendly which makes all the difference when going somewhere new or using a service you have never used before."
• "Bus drivers always courteous and friendly."
• "Needed parking info/advice for Gifford's Circus family visit on Saturday. Called the number given (sceptical after reading reviews) helpful man answered all my questions, much appreciated!"

Cons:

• "She was really rude and told me I should have known."
• "On our return journey, I showed the female driver my ticket to Pear Tree, she neglected to tell me this was a 300 bus to a totally different park and ride on the opposite side of the city."
• "Very disappointed- rang prior to arriving with our motorhome. Told there was a side entrance for high vehicles, to find no such thing."
• "Buses back from town are similarly delayed making it really inconvenient."
• "The Scouse bus driver does not appear to want to pick people up."
• "No toilets at park and ride but there is a services nearby could do with sign to tell people."
• "However, on arrival at Pear Tree in bitterly cold winter weather there is nowhere warm to shelter while waiting for buses."

Payment System

Pros:

• "Brilliant service did you know there was anywhere left you can park for £2.00 for the whole day ???"
• "Reasonable prices for peak or off peak travel into Oxford City centre."
• "Great park and ride system. Affordable and much more convenient than fighting to get into the centre of Oxford with your own vehicle!"
• "Good parking. Frequent. Fair price."
• "Straightforward and simple, with nice regular buses going into Oxford."
• "Very good value."
• "It is much cheaper to park here and get the bus into the city than to park nearer the city centre."

Cons:

• "It's does what it says 'park and ride' although you pay to park and then pay to ride ......That's what the sign should say..still the cheapest way to get in."
• "Pay to park and then pay again for the bus? Ridiculous."
• "A very convenient way to get into central Oxford, but was rather expensive for a park and ride."
• "I ended up paying more for a combined ticket than I needed due to misleading info at machine which was not the easiest one to work out how to use either."
• "One of the machines would not work correctly, causing many people to waste time as it just declined payments at the end of the process..."
• "There are just 3 machines for park & ride payments, 1 which didn't work at all even past the putting in reg plate details and another 1 which got to card payment & declined 3 different cards of mine for no reason on both contactless and trying to insert it with a pin."
• "8 ticket machines and none working, and most haven't been working for months."

Overall Experience

Pros:

• "This is my favourite Park and Ride in Oxford by far. Easily accessible by both A34 and A40."
• "In my opinion, this is the best way to get into Oxford."
• "Brilliant Park & Ride, so convenient, closed to the centre, cheap family ticket, well equipped bus with info screens, friendly driver. Highly recommend."
• "Great price of £5 for family of 4 to park and ride in."
• "Good place for all day parking with buses running till late, much better then city parking as this is a cheaper option."
• "Running every 10 mins means you don't have to wait long to board."
• "Ideal car park if your planning to visit Oxford City & it’s Universities. 1-11 hours £2 11-24 hours £4 24-48 hours £8 48-72 hours £12 Maximum stay 72 hours."

Cons:

• "The place is a mess, children and dogs roaming the site. Dangerous for drivers."
• "THIEVES OPERATE IN THIS AREA!!! I see a lot of vans/cars with windows smashed in the pear tree almost on a weekly basis."
• "Great facility, let down by half of the payment machines not working and the remainder so unintuitive that no one could work out how to use them."
• "Rude drivers and non-sensical process of buying a parking ticket then a separate bus ticket."
• "When I went there were many travellers caravans and white vans parked haphazardly and taking up loads of space."
• "Good getting in but.... not at all good going home. Theatre end time and buses over 30 minutes apart. Surely at this time of the evening there should be many more."
• "And on Oxford City centre around a 40 minute wait to get back to Pear Tree on a service that is meant to be every 10 minutes."