Zizzi - Oxford Reviews Summary

Service

Pros:

• "The service staff were friendly and nicely attentive."
• "The waitress was friendly and patient."
• "Staff are polite."
• "People like that are great in hospitality."
• "Very friendly staff, the tasty food was served to us very quickly."
• "Service is mostly friendly and very personable."
• "The staff were very warm, welcoming and friendly."

Cons:

• "Poor service: long waiting times, waitress not professional (no care) no customer service skills present along with a uninterested attitude."
• "Once the place filled up, service became a mess and we where barely noticed at all."
• "Service so incredibly slow."
• "The waiter was overall very rude, was very patronising when asked questions about the menu."
• "The service is the worst I ever experienced."
• "Service was very slow (emphasizing on the restaurant being empty)."
• "Service very slow and food not great and when we mentioned it to the waiter he really wasn't bothered."

Food Quality

Pros:

• "Food was amazing."
• "I did like my slow-cooked lamb & tomato rigatoni."
• "Amazing food, relaxed atmosphere."
• "Amazing food for a good price, catering for all dietary requirements!"
• "Both pizzas were hot and very tasty indeed."
• "The food was phenomenal, they also had a selection of softails which were delicious!!"
• "The food however was delicious."

Cons:

• "Staff friendly but menu description or Kitchen interpretation is rubbish."
• "Pasta sauces were very thin & again had barely any flavour."
• "The food we ordered wasn’t available and the substitutions were badly cooked/disappointing."
• "The quality of food was all in a range from horrible to acceptable with the exception of pizza which was nice."
• "Food was slow and not great when it arrived, my starter was burnt with no flavour."
• "Not fresh or any care taken with the food, tagliatelle clumpy in the beef brisket & vension dish."
• "My mushroom risotto was watery and tasteless."

Ambience and Decor

Pros:

• "Always look inviting inside."
• "Really nicely designed interior too."
• "Attractive, comfortable interior with a large dramatically flaming pizza oven."
• "Nice decor. Temperature was comfortable."
• "Atmosphere was very vibrant and colourful which was great."
• "The restaurant decor is nice, fresh and airy with the whole of the front opening up on nice days."
• "The restaurant is clean and modern."