The West Quay - JD Wetherspoon Reviews Summary

Service

Pros:

• "The friendly staff strives to compensate for other minuses."
• "Nice relaxed friendly service with good prices."
• "Service was fast, polite and food was tasty, good portion sizes."
• "Friendly staff."
• "Everybody were very kind and helpful!"
• "The staff were polite and friendly."
• "Staff friendly and helpful during visit."

Cons:

• "It took an astonishing 1hr and 15 minutes to receive our food!!!"
• "20 mins after ordering the drinks finally arrived with no apology from the waitress for the time it took."
• "The staff seemed very busy and stretched."
• "Tha lady at the bar was very RUDE."
• "Tables sticky and to be honest felt like customers were an inconvenience."
• "Filthy half empty zero staff queues."
• "Overall a really disappointing visit."

Cleanliness

Pros:

• "Our table was already clean when we got there."
• "Toilets could do with a tidy up but are functional and seem to be clean and tidy."
• "We found the whole place clean and tidy throughout, with friendly helpful service."
• "Every OK, the place was nice and clean."
• "Quite a nicely decorated weatherspoons. Looks much more up to date that many of the others."
• "Toilet is very tidy!"
• "Only had a drink there, but the staff were friendly & it seemed to be clean everywhere."

Cons:

• "However the place was manky and filthy."
• "I visited recently and was very disappointed at the filthy poor standard of cleanliness."
• "The place was dirty and sticky."
• "The dirtiest, grubbiest pub you can find."
• "Good Spoons spoiled by disgusting state of the tables."
• "The toilet was so dirty and looked like it hadn't been cleaned in weeks."
• "Tables that had been used sat with empty plates and glasses."

Food Quality

Pros:

• "Food was fresh hot and plenty of it, wine and beer was cold, prices were fantastic."
• "The coating on it was amazing and, the peppercorn sauce with it was epic as were the chips."
• "Great food."
• "Good food, good selection of drinks and affordable prices."
• "Good quality food."
• "Food is really good for its price."
• "The meals are great portions and tasty!"

Cons:

• "The sirloin steak, however, was tough and dry."
• "Tiny steak, the well reported chip shortage of West Quay is in full swing, 12 chips total..twelve, for 14 quid."
• "Really Sad double cheeseburger and a mean portion of cold chips."
• "The most appalling burger I have ever eaten anywhere in the world."
• "I ordered an ultimate burger which arrived stone cold, hard as leather and bone dry."
• "The burger was really dry. I don't think it was cooked badly but it did seem to be really cheap ingredients."
• "The fish N chips awful.. All batter and tasteless fish."

Value

Pros:

• "All in all good value."
• "Food & drinks very good value as always with Wetherspoon."
• "Great position. Cheap beer. Smashing food. Service a bit shambolic but not too bad."
• "It's a Wetherspoon's. It is what it is. Reasonably priced drinks and good value food."
• "As always, value for money, affordable, tasty food."
• "Wetherspoons prices are amazing. Affordable food and drinks."
• "Very decent prices for pretty good food."

Cons:

• "However this branch of Wetherspoons has outrageously higher prices than others I have visited."
• "Don't order the ham, egg and chips because the ham has been cut with a laser beam and the fried egg seems to be a flat boiled egg."
• "The worst breakfast I have ever eaten in my life."
• "Absolutely terrible service on a Sunday morning."
• "Definitely do not get what you paid for, the pizza looked about child size portion that was smaller then the plate it was served on."
• "Food was awful double American burger and chips."
• "Absolutely awful, food is shocking, used to be edible a couple of years ago, now its worse everytime."

Atmosphere & Location

Pros:

• "Amazing Wetherspoon pub with great views of the port and sea."
• "Great location overlooking the Marina, great outdoor seating area to watch the world go by, especially in the glorious sun."
• "Nice pub with marina views great on a windy day to see the waves crashing against the marina wall."
• "It's a typical Wetherspoons with a lovely outdoor space overlooking Brighton Marina."
• "Great location, nice outdoor eating & drinking space."
• "Catch it on a sunny, get a Spanish lager, take a picture outside by the palm trees, and fool your friends into thinking you’re on holiday somewhere infinitely more exotic!"
• "Lovely place with lovely waterfront views."

Cons:

• "Does get very busy at times and the sound really carries without music to drown it out."
• "There was no clear wide enough route to the entrance due to positioning of tables."
• "Don’t bother. It’s a nice location, but that’s the only thing about it I enjoyed."
• "Window glass was however not clean."
• "Shame that a huge block of apartments has been built next door blocking the view."
• "Most tables were dirty and not wiped down."
• "Not the most restful place on a Sunday evening."