Barn Owl Reviews Summary

Food Quality

Pros:

• "Food arrived within a reasonable time."
• "Food is generally quite nice and well presented."
• "Meal presentation was excellent and extremely good value."
• "Everyone enjoyed the excellent food - the chips especially good."
• "Food was well priced, well cooked and tasted very nice."
• "Food was 10/10 everyone was pleased with their mains and desserts."
• "The food was hot, fresh and tasty."

Cons:

• "Prices became EXTREMELY HIGH… for one piece of chicken breast with bacon, cheese and bbq sauce, few chips and few salad leaves — I paid £16."
• "Food was warm cauliflower was not cooked (still hard)."
• "A few cold fries and an ok burger for almost £13! Shocking."
• "The one thing that let it down was the gravy. So thin, watery, no flavour."
• "Waited an hour for food, when it finally came out it was burnt and cold!"
• "Other members of the party ordered the Fish and chips only to receive an overcooked, hard and chewy fish."
• "The food was totally inedible."

Service

Pros:

• "The staff were helpful and attentive especially around allergy issues."
• "Can't fault it will certainly go back."
• "The staff are always friendly and helpful."
• "Fantastic service from start to finish."
• "The service was quick efficient and very friendly staff."
• "Attentive and informative staff a credit to the manager."
• "Service was friendly."

Cons:

• "Reserved a table online and asked to be seated outside. Was shown to a table indoors."
• "Service was good for locals, but anybody the bar staff didn't know they didn't want to know."
• "Tried to bring it to the server but did not come anywhere near the table did not even come to ask if everything was OK."
• "Manager didn't offer an apology but explained it away as they were busy."
• "Both manager and staff were completely uninterested."
• "Service was as slow as ever!"
• "Waited for 1hr 20mins to be served food."

Ambience

Pros:

• "The whole atmosphere was very chilled."
• "Beautiful pub, lovely atmosphere, friendly staff."
• "The Barn Owl is overall a lovely pub to visit, family and dog friendly (bar / gardens)."
• "Great atmosphere, never too noisy and the way the tables are placed you have space around you and not crammed in 🙂."
• "Probably the best pub in the area. Beautiful architecture inside and nice beer/smoking gardens out the back, which looks onto a field and a lake."
• "Really nice ambience."
• "Lovely welcoming atmosphere."

Cons:

• "Out of date furniture but as you can tell from the 5 stars it really didn't bother us."
• "Place used to be amazing but now they let dirty mutts in the restaurant."
• "Persistent dog barking from others around."
• "No crackers, decs or things for our kids to do on the table."
• "Toilets were disgusting and filthy, and the restaurant was filled with dirty tables, I could only imagine the state of the kitchen."
• "Unfortunately we prob won’t be coming back next year which is a shame."
• "Who wants to eat/have their food around dogs!"

Value

Pros:

• "Plus with a 30% discount it was great value."
• "Even without the 30% off voucher it would have been good value."
• "Portion sizes were good and prices were great."
• "Most of the food is 2 for 1."
• "Food cooked by Steve and Darren was wonderful and so reasonably priced."
• "Fabulous food, great service. Went on a Thursday night for the steak night... all for £25."
• "Very good value as most mains are two for one along with other offers."

Cons:

• "Expensive, you could be forgiven, for thinking that the pricing maybe due to the 2 for 1 offer."
• "Used a 30% off voucher and it was still over priced for what we got."
• "Bill was wrong and had to be challenged - charged for an extra meal - and the prices are very high, so 2 for 1 brings it down to a more reasonable cost!"
• "Like anywhere the puddings are a little expensive, but that's the norm these days!"
• "Very overpriced basic food."
• "Always had a lovely roast today was very poor. Yorkshire pudding flat and undercooked. Hard roast potatoes. Uncooked stuffing."
• "Food looked pretty pathetic and unappealing."

Accessibility

Pros:

• "We did not realise they were dog friendly, we will definitely be going back with our furbaby next time."
• "Nice to find somewhere local that serves gluten free choices."
• "The outside area was well maintained, clean and tidy, it was nice to sit outside with the lights in the garden."
• "There is a play area for children."
• "Big garden and play park!"
• "FREE DESSERTS FOR BIRTHDAY BOY/GIRL!"
• "Lovely building and the garden is an eye catcher, located right next to a Manor House with a stunning lake."

Cons:

• "The car park which also serves some shops is very small and would be difficult at busy times."
• "The pub is difficult to find being set in a cul-de-sac."
• "Parking is limited, but there is other parking nearby (e.g. tesco)."
• "The only reason I'm giving this cover freestyle is disabled access for the toilet is really poor as I am unable to walk on the access to the disabled toilet."
• "Its only missing a proper kid play area bit to really keep kids entertained while parents are enjoying a drink."
• "There are so many cobwebs.....dead bugs in Windows and light shades and it's a little off putting!"
• "Visited on mother’s day- small fraction of the usual menu so none of us could have the meals we wanted."