Tettenhall Windows, Doors and Conservatories - Wolverhampton Reviews Summary

Customer Service

Pros:

• "The customer service and sales team were by far the best."
• "Great communication from Nathan regarding progress and installation date."
• "Nathan kept us updated before the fitting and throughout the overall process."
• "The team has great communication skills as we were regularly kept up to date before and during the work."
• "Communication with Nathan and the fitter was constantly being updated with any changes."
• "The communication was excellent, we found them to be friendly, helpful and prompt."
• "Nathan was always responsive and Gary was really good and clear with his info."

Cons:

• "In the early stages of the build there where delays which had a knock effect on the length of the program."
• "The only qualm I had with Tettenhall Windows was the delay which came from the supplier of the front door."
• "Although they took slightly longer than expected to install."
• "It took sometime for the windows to be installed but this was due to a shortage in supply."

Quality of Work

Pros:

• "The finish is of such a high standard."
• "Their work excellent and the way they cleared up at the end of each day made living in a building project so much easier."
• "The quality of the work is outstanding."
• "The windows look and feel high quality with decent locks and thick glass."
• "The quality of the workmanship was second to non."
• "They are a top quality product installed with a finish that is hard to beat."
• "We were impressed with the quality of materials used and the skill of the tradesmen involved who were neat and tidy at all times."

Cons:

• "We've had a few little niggles with one of the doors since installation."
• "Naturally we had a few niggles with the project as you’d expect."

Professionalism

Pros:

• "Nathan co-ordinated the whole work very professionally and our orangery was completed on schedule."
• "The installers were friendly, fast and efficient."
• "The fitters are excellent and pay attention to detail and do not rush the job, willing to accommodate any requests from you as well, very very helpful guys."
• "The expert fitters who were prompt, knowledgeable, and highly skilled."
• "The fitters that attended our home were extremely professional, polite and tidy."
• "The entire team are a credit to their professions and I would not hesitate to recommend them to anyone."
• "The team were exceptionally friendly, professional, and tidy."

Cons:

• "Picked up on a faulty lever handle themselves that we hadn't noticed-and it was replaced."