Address: 1 Mulberry Rd, Canvey Island, SS8 0PR, United Kingdom
Phone: +441268690015
Rating: 4.2
based on 145 reviews.
Customer Service
Pros:
"Cant fault my experience buying a car from John @ Canvey Carriage."
"Darren made it all very simple for us and we are now happy owners of our new fiesta."
"I'm a very happy customer and would highly recommend these guys for good service and reliability."
"Spoke to dealer after who put me through to Tony he said bring it over and fix it."
"The salesman Darren was great."
"Very nice customers service especially Woytek and Steve which they prepared my new car for safety drive."
"The service we received was absolutely first class at time of purchase and excellent assistance in helping with a private plate transfer."
Cons:
"Massive con artists, do not use this company."
"shocking!!!!!! spent 14 grand on a car then it breaks done a week later an was told they cant and wont help!"
"The rude unhelpful person on the phone said call DVLA."
"Went to view a 2016 ford kuga completed a finance application and they never got back to me!"
"On closer inspection of the interior, after paying and driving it away, it was filthy."
"Bought a focus from them, been in 3 times as load noise coming from back wheel."
"Had parking sensor at front popped in was supposed to fix but didn't."
After Sales Support
Pros:
"I’d just like to say thank you to Tony the workshop manager .. I bought a car here 18 months ago and a light popped on the dash the other day .. as a single woman who knows nothing about cars I was panicking a bit but Tony plugged it in, ordered a part, lent me a car and I was back in my own car four hours later … very very good after sales service … keep up the good work .."
"Vorty goes out of his way to make you feel comfortable and his knowledge of the cars always ensures a first class service."
"Had a wonderful experience buying a car from Canvey car carriage had a few little issues but they were sorted out professional and quickly by tony who's crew did a expert job all friendly guys as well."
"I would really recommend canvey carriage company to anyone looking to purchase a used car, especially Darren."
"We recently purchased a car from Canvey Carriages and could not have asked for better service or support from Vorty."
"I had an amazing service, I bought my new car there and Vorty K. could not be more helpful, made the experience quite relaxing."
"I bought my car from this garage, a lovely man called Vorty helped me with most of the procedure and they were incredibly knowledgeable and helpful."
Cons:
"The car is now dead 3 months after I purchased it."
"Bought a car, never received a logbook."
"They won't refund, they won't cover costs, they will only deal with drive train issues within 3 months."
"3 months late, coil spring snaps, 5 months after purchase battery jumps out of its bracket and damages alternator."
"DO NOT BUY FROM THESE PEOPLE, I bought a Corsa just over a month ago, it came with a 3 month warranty lol, they are such lovely people until you have parted with your hard earned cash, after that, you are on your own."
"Had an engine fault come up 6 days after, took it back to them and I was told it was all fixed and wouldn't have anymore issues. 4 days after they had fixed the car the same issues had came up!"
"avoid avoid the place should be shut down brought a car SHOULDN'T of passed mot had no horn or catalic converter had mastic covering the air bag light as it had a fault and oil leak."
Vehicle Condition
Pros:
"Really nice car, came with new MOT which included 2 x new tyres!"
"Picked up our new car yesterday. I had a vehicle to part ex and having done the research I knew what I wanted for it and Greg was happy to oblige."
"I noticed a couple of minor scuffs on the body, but it was a 7 year old car, so that’s to be expected."
"Collected car today. It was freshly cleaned with new MOT."
"The best vehicle i have owned."
"When I picked up my car, it had been freshly cleaned and looked brand spanking new. VERY pleased!"
"The car looks and runs just as stated on the advert."
Cons:
"There was that much dead skin over the gear knob and switches that it initially looked like they were worn."
"The car I was sold was given a year MOT despite having a tyre under the legal limit."
"I just wish I'd have noticed the dirt before especially with this climate of covid as it should have been scrubbed before sale."
"To much money and look closely at the cars and they are all not up to scratch so if you wanted to buy a car and take it the same day your out of luck not all the cars are like it but the one I wanted was."
"Worst place ever got the car home it had no water or oil in it."
"Now realise they took the bulb out of the warning light on the dash and the car has active faults."