London Window Blinds Reviews Summary

Quality of Blinds

Pros:

• "The end results look great and you can’t beat the look of custom fitted wood venetian blinds!"
• "Our custom panel blinds look just great!"
• "And the quality of the blinds is absolutely lovely - we're very pleased."
• "The wooden blinds are fantastic and look amazing in our very modern eco home."
• "The blinds themselves are lovely and very effective - our toddler now sleeps like the proverbial baby."
• "We love our new bedroom blinds and the nursery room your fitters completed this morning. The twins, are very happy with their new welcome home look. Excellent quality and the fabric is beautiful, like silk."
• "The blinds are of a very high standard and the fitting is perfect."

Cons:

• "It turned out that the blinds are short in width and very easy to spot, but Ozzy declined this was a fault and insisted that he did everything absolutely correct."
• "The problem is that at least 2 windows and one door's blinds are so visibly short in width which make us wonder if these are really standard way."
• "Comms were awkward and one of the blinds had to be mounted on the outside of an alcove on the day to detrimental aesthetic effect as an issue had not been spotted during the initial consultation."

Customer Service

Pros:

• "I would recommend this friendly small London blinds company to anyone."
• "London Window Blinds provides friendly, efficient and reliable service."
• "London Window Blinds is prompt, efficient, and have great communication with their customers."
• "Ozzy from London Blinds Company was extremely helpful from the start."
• "Throughout the entire process, Ozzy provided top notch service and was always quick to answer to any of my queries during the consultation."
• "Ozzy was very professional, efficient and friendly."
• "Ozzy quickly responded to my email and came to fix the issue within a few days and no charge for us either!"

Cons:

• "Email back and forth a few times, Ozzy refused firmly not to come back and exam the issue, it's a case closed for him!"
• "After which headache and exuberant costs were proposed to be added in order to solve poor design and craftmanship."
• "We felt that we've been left so disappointed by the way we were treated especially the contrast before and after sale."
• "But he has no time and no good business ethic to correct his mistakes!"
• "Ozzy have been courteous and accommodating up to the time when we hit installation issues."

Value for Money

Pros:

• "The blinds were delivered before the promised date and the installation was quick and smooth."
• "A very pleasant experience and far superior to John Lewis who were going to take 2 - 3 months to do everything!"
• "The blinds were good value for money and look really great."
• "They are also very long lasting as I had my first roller blinds installed six years ago and they still look brand new."
• "No negative surprises on price or delivery time."
• "The service was impeccable, lots of colour choices and very short lead and delivery times."
• "Great quality and value for money."

Cons:

• "Recently had 2x motorised Venetian blinds fitted with Ozzy. It came in at over £2.5k and took 8 weeks to have done."
• "We have to live with this now as we don't want to spend so much again to redo them!"

Installation Process

Pros:

• "The fitting process for three rooms took only two hours and the disruption was minimal."
• "The installation took no more than 3 hours and I'm very happy with the new blinds."
• "Speedy, friendly and convent service - we have been so pleased we've changed our plans and decided to go with London Window Blinds for the rest of the property and are placing a second order."
• "Very smooth service from start to finish and prompt installation of the blinds."
• "They were expertly fitted without any mess."
• "They were fitted very quickly with no fuss."
• "Super quick, no mess, couldn't have been easier."

Cons:

• "Little over a year later I had a clip securing a rail snap and Ozzy came over and repaired it free of charge even though it was technically out of warranty period :)"