Address: 128b George Ln, London, E18 1AD, United Kingdom
Phone: +442034188877
Rating: 4.7
based on 139 reviews.
Customer Service
Pros:
"Was kept informed about progress throughout and someone was always available to answer any questions."
"Their customer service is second to non, with progress updates from Pippa."
"Daniel was quick to respond to messages, when he came to measure he made suggestions on configurations."
"The fitters even explained how to care for them as well as cleaning up after themselves."
"Daniel went above and beyond to ensure everything was perfect for you!"
"Daniel is the boss and I should say the lads are so great, very professional."
"From the friendly good service from Daniel and Pippa to the installation guys."
"Would 100 % recommend and were even getting more blinds done with them."
Cons:
"I am absolutely over the moon with my shutters. They are stunning, have changed the look of my home in a positive way and are the best home improvement investment we have made recently."
"I went to five companies across London and I cannot express how excellent complete shutters service was."
"Don't expect a speedy reply to repair your new shutters."
"Complete and utter scam. If you're reading this go through the reviews and every so often you'll find ones like mine."
"Beware ! Warning against placing order with this appalling company. No product, full deposit not returned."
"The absolute worst company I have ever had the experience of dealing with."
"Total fraudsters and cowboys. Stay away from this place."
"Beware ! Complete Shutters took our order in December 2019, plus a large deposit Due to delays with Corona virus, we were very understanding and flexible with the non delivery of our shutters and blinds order."
Quality of Product
Pros:
"Quality shutters, measured and fitted by the best in the business."
"We are really pleased and happy with their impeccable service. The quality is excellent."
"I was overwhelmed with the quality of workmanship."
"The shutters were fitted today and I have to say the finish is unbelievable."
"My shutters look amazing and definitely better than the ratty curtains I had!"
"The shutters look even better than expected and the quality is superb."
"The USP here vs. other suppliers I received quotes from is a temporary blackout blind solution."
"Shutters themselves are quality with plenty of choice of width and opening/closing mechanisms."
Cons:
"I got shutters fitted in my bathroom. I was assured by Daniel, the owner, that the shutters were 100% waterproof and would therefore be fine in the bathroom. After 1 month a large amount of the paint had chipped off."
"This company definitely puts the customer first and would have no hesitation in recommending them."
"I cannot recommend Complete Shutters enough."
"Daniel says repeatedly the money is being refunded by a family member and every time we receive nothing."
"If anybody reads this review and still considers using this company please think again."
"Excuse after excuse and 18 months of hell."
"I couldn’t think of a worse situation to have been out through."
"Caulk used to fill gaps was smoothed using toes probably, it was a mess."
Installation Process
Pros:
"The fitting of them was done in a very professional and timely manner."
"Delivery was within the quoted timeframe and fitting was completed within a couple of hours."
"The installation of seven sets of shutters to our house was completed quickly and efficiently."
"The fitters worked very cleanly and removed all their waste."
"I had 4 windows fitted with shutters by Complete Shutters on 4-6-22. There were 2 fitters doing the job."
"The guys who came to install were friendly and cleaned up after themselves which is always a plus!"
"Fitters were also outstanding - quick installation and no mess!"
"The entire installation team did a great job in fitting the shutters quickly and efficiently."
Cons:
"Daniel and the team have messed us around for over 18 months now."
"They have completely taken advantage of a grieving widow and this seems to be a joke to them."
"Stay away from this place. In December Dan messaged me every single day to remove my negative review."
"Once again they have cancelled ON THE DAY to rectify my mums shutters."
"They installed the wrong blinds in my flat and upoun requesting several times they won't even come and remove the blinds."
"3 appointments for fitting-no show no Communication and not answering the phone."
"The workmen who fitted them were fast and efficient, cleaned up after themselves, and wore masks and kept their distance the entire time."
"The guys are very friendly and really good at their job."