Address: 184 Finchley Rd, London, NW3 6BP, United Kingdom
Phone: +442074357574
Rating: 5.0
based on 167 reviews.
Hygiene and Cleanliness
Pros:
"The spa is clean, staff are very professional."
"Super clean and the staff are always super friendly and helpful."
"The place itself is fantastic, very clean with a relaxing atmosphere."
"Cleanliness: so so clean! Even the grouting in the bathroom was spotless and no dust to be seen."
"The salon is so beautiful and really well kept. From the moment I walked in, I felt so looked after! The staff were all super friendly and attentive."
"The inside is beautifully laid out. The treatment room was highly professional, and most importantly my skin is looking brilliant."
"I was most impressed with how clean and sanitised the place is!"
Cons:
No cons mentioned regarding hygiene and cleanliness.
Professionalism and Staff Attitude
Pros:
"Staff are very friendly and always offer a drink. Massage and treatment rooms are relaxing with nice starry lights on ceiling."
"My therapist was warm and friendly. I am am a Therapeutic Reflexologist so I understand anatomy. It was a really good professional treatment."
"Staff are the loveliest people you will ever meet, but most importantly they are super professional and great at what they do!"
"Highly trained beauticians happy to discussion personal needs."
"The staff are adorable and thirdly, I had the best facial I had ever had."
"I had a facial two times and I loved it. Highly trained beauticians happy to discuss personal needs."
Cons:
No cons mentioned regarding professionalism and staff attitude.
Treatment Quality
Pros:
"I love their Hydrafacial deep cleaning treatment."
"The hydrafacial treatment is wonderful. I am always made to feel very relaxed and comfortable."
"I had a back and neck massage. It was a really good professional treatment. Perfect pressure and a thoroughly relaxing experience."
"Had the microdermabrasion treatment. This was the best clinic I have been to."
"The Hydrafacial! My skin is still glowing. I also had a quick shoulder, upper back and décolletage massage included which was very soothing indeed."
"I had an amazing Hydrafacial this evening, expertly done by Oksana. The treatment itself was so comprehensive."
"I had a pregnancy massage, which was very relaxing, and I felt very safe in Oksana’s hands."
Cons:
No cons mentioned regarding treatment quality.
Ambiance and Environment
Pros:
"This felt like a luxury 5-star hotel spa with the added bonus of it being local!"
"Hidden gem! The place is firstly, stunning. The craftsmanship that's gone into fitting the place out is outstanding."
"Manicure is efficient. 100% recommend. Waxing is as pain free as it can be and done in a really considerate way."
"The salon is so beautiful and really well kept."
"The salon itself is beautiful and clean, and my facial was done with a huge amount of expertise and care."
"The setting was very homely, colourful with a sense of calm and tranquility."
Cons:
No cons mentioned regarding ambiance and environment.