Address: 40 Chiswick High Rd., Chiswick, London, W4 1TE, United Kingdom
Phone: +442089946966
Rating: 5.0
based on 132 reviews.
Professionalism and Expertise
Pros:
"Deepak offers an outstandingly professional service and he clearly takes huge pleasure in giving the best care possible."
"Very professional, charming man. Highly recommend a visit for unbiased treatment."
"Deepak provides excellent and knowledgeable service at Hearing Well."
"Deepak is incredibly knowledgeable, but communicates his knowledge with real skill."
"Deepak is a knowledgeable, ethical guy with total integrity and pride in his work."
"The Dr. Deepak Jagota studied my situation and gave me his professional recommendation about what would be the best for me."
"Professional and friendly service. Deepak explained all steps throughout the treatment - he was extremely attentive and courteous."
Cons:
"Very disappointed. They are charging Harley Street rates (£100 for wax removal) and promising Harley Street service as part of 'hour long treatment'."
"I received cursory treatment lasting about three minutes and was then told my ears were clear, without any evidence to show this."
"Will never return."
Customer Service and Care
Pros:
"He promptly responded to my initial email query, saw me at short notice and really took care and time to get the issues fully resolved."
"Deepak helped to make sure it was a painless as possible."
"Brilliant customer service, Had me feeling at ease through the whole process and left with my hearing back to 100%."
"Deepak was incredibly kind to fit me in outside of standard opening hours and provided an excellent micro suction service."
"Deepak was awesome. Gave up his lunch time to help me out in an emergency."
"Deepak kindly saw my husband at very short notice."
"Deepak managed to fit me in today and what a relief."
Cons:
No negative comments related to customer service and care were found in the reviews.
Value for Money
Pros:
"Yes it's pricey at 55£ for one ear (85£ for two) but it is SO worth it if you know you have a wax problem."
"If you're not used to getting private treatment, be reassured - this is very much worth the money."
"It is definitely worth doing this."
"Deepak is the best practitioner I have visited, all of my previous experiences have been with Harley street clinics."
"It’s very rare to meet someone as dedicated, thoughtful, skilful and helpful as Deepak."
"Deepak is amazing! Look no further! What an amazing practitioner and human being."
"I would without hesitation recommend his services."
Cons:
No negative comments related to value for money were found in the reviews.
Facility and Ambience
Pros:
"Lovely relaxing reception with a lovely restful scene on the large tv."
"The space is very peaceful and tranquil too."
"Lovely premises, clearly much thought was given to creating a peaceful and relaxing environment."
"The clinic is modern and bright, with metered parking nearby."
"The experience reminded me of going to a spa, with a soft chair, tranquil images and soothing sounds."
Cons:
No negative comments related to facility and ambience were found in the reviews.
Effectiveness of Treatment
Pros:
"I felt immediate relief after the micro-suction and am now able to hear properly."
"He administered a pain free process which withdrew a large amount of ear wax and then ran a number of tests explaining clearly the results."
"My ears were suctioned and the wax was cleared and hearing restored."
"The microsuction treatment was instantly effective and he called me back promptly when I rang the next day with an aftercare query."
"It feels so good to be able to hear properly again."
"My hearing has improved significantly."
"Muffled hearing completely sorted out. Deepak did a thorough and professional job."
Cons:
No negative comments related to the effectiveness of treatment were found in the reviews.