Beutiva Reviews Summary

Professional Expertise and Skills

Pros:

• "It’s always an absolute pleasure to have my nails done by Madeleine. She’s an artist, I’ve had some fabulous nail art done."
• "Crina is a perfectionist. My nails are immaculate every time I go in."
• "Got Russian eyelashes done today. I had a lovely experience with Sophia. She was professional and took the time to make sure she knew exactly what I wanted."
• "Scarlett the lash technician put passion, patience, and love on her work and the result was remarkable."
• "Lucy is absolutely fabulous too. Maddie does the best manicures I’ve ever had!"

Cons:

• "The person who did my nails, it was her first day at work, she had experience before however the way she put the polish itself was so unprofessional."
• "Been here 2 or 3 times for shellac nails, lvl lashes a few times and threading. Salon is lovely with a nice vibe but is pricey. I had a bad last experience. The therapist rushed through my treatment and didn't leave the products on for a set amount of time like usual, my lashes weren't lifted."
• "Not a great experience at all. The person who did my nails, it was her first day at work, she had experience before however the way she put the polish itself was so unprofessional. My polish came off within a week."

Customer Service and Staff Friendliness

Pros:

• "Samantha was really warm, friendly & welcome. I am 7 & a half months pregnant and she really put me at ease & made sure I was comfortable at all times."
• "Also thank you to Ella, your customer service is awesome and really appreciate it."
• "Tamari was also fabulous with Waxing. She's got a great sense of humour."
• "I always feel safe and relaxed in Beutiva. It's comfortable and warm and the staff couldn't be more lovely."
• "Both myself and my friend had a deep tissue massage with Sabrina and we really enjoyed them. Everything about it was just right and would highly recommend Sabrina."

Cons:

• "I have had a very bad experience with a nail salon that made me so upset! I was literally in an emergency before holiday."
• "I missed my appointment and they rescheduled it for me."
• "Been here 2 of 3 times for shellac nails, lvl lashes a few times and threading. Salon is lovely with a nice vibe but is pricey. I had a bad last experience."
• "I sent an email on Sunday 13th August no one responds. I just called your salon to enquire why no one's reply to my email, as soon as I told the lady my name she hung up on me."

Ambiance and Salon Environment

Pros:

• "Sabrinas massage was amazing. Very relaxing and her friendliness made me feel at ease. The room was lovely, smelled amazing, relaxing music and the heated bed is fab!"
• "The ambience in general was lovely and I’ll definitely be returning - thank you Sophia!"
• "The only salon / spa I would travel across London for, exceptionally high standard of treatments. Lovely relaxing atmosphere."
• "Went here for the first time after getting a voucher for my birthday. Had a 50 minute Elemis Swedish massage which was lovely. Really nice mix of aromatherapy oils and the therapist was skilled, I could have stayed for hours. Room was a nice temperature and well decorated, feels like being in a proper spa."
• "Also the atmosphere and design of BEUTIVA is very lovely and beautiful - always the best service here. They have great packages too for nails like 7 for the price of 5 for Biab."

Cons:

• "Great venue and clean. This was the first time for me using Beutiva. The therapist I had was great, explained what she was doing as she was doing it and loved my eyebrows. Made me feel comfortable. Will definitely go back."
• "Had hybrid lashes done with Luana, she was really friendly, so were all the staff!!!"
• "I had a full body massage. Was quite invigorating. However, I enjoyed my treatment. Dominique was lovely..as were all the staff I encountered."

Quality of Treatments and Services

Pros:

• "I have had a very bad experience with a nail salon that made me so upset! I was literally in an emergency before holiday. They accommodated me very quickly and beloved Crina just did the magic! Everyone really professional, using top quality material and the outcome is above expectations."
• "Love my nails (Biab) - thank you Lizzie for the beautiful nail art and nail advice! Will be back soon."
• "LOVE LOVE LOVE my nails! They are a pre-wedding trial and exactly what I wanted. So beautiful & I'm getting so many compliments."
• "Loved the session. Staff were very gentle and were concerned that I may not be comfortable as I’m 7 months pregnant."
• "The only salon / spa I would travel across London for, exceptionally high standard of treatments."

Cons:

• "I am in love with my classic eyelash extensions! Lash technician Scarlett did such an amazing job! She is such a lovely, professional & kind lady. Thank you so much! My new go-to lash technician at Beutiva!"
• "Maddy was friendly, professional and thorough and took the time to check I was happy with the treatment throughout. My first visit and I’ll definitely be back. The rest of the staff were also friendly & helpful. Highly recommended."
• "My go-to place for ALL beauty treatments. Every therapist is truly amazing, hygienic and professional! Highly recommend the new Murad bespoke facial if you’re looking for the perfect glow and relaxation!!"
• "I had a wonderful experience at the salon; Nayle was extremely professional and made me feel completely at ease. The Hydrafacial was amazing. I highly recommend it and am looking forward to my next treatment. Thank you so much!!"
• "I booked a deep tissue Massage but received a light back rub. The lady was very kind and the environment is lovely so if you are looking for a relaxing and calming environment its a great go-to; but I will keep looking for a place appropriate for a deep tissue massage."