Urbano 32 Reviews Summary

Food Quality

Pros:

• "The pizza was cooked to perfection in a traditional clay oven. Wonderful flavours."
• "Had the blue cheese pear and walnut pizza, the flavour was balanced to perfection and the dough was sublime."
• "The King was one of the best pizzas I've ever had."
• "Pizza was amazing. Beautifully made dough and cooked to perfection."
• "The food was amazing and the staff couldn't do enough for us."
• "The aioli was to die for!"
• "The pizzas are really good, the staff is super nice, the prices are super acceptable."
• "Delicious food! Had a big group and we had to prebook beforehand, paying £5 per person to confirm our spot - these £5s being taken off our final total."

Cons:

• "The pizza was too cold. We ordered 5 pizzas and maybe that's why it was cold."
• "Poor service/sloppy pizzas/cold food/bad management."
• "We watched the chef putting some cheese in his mouth today whilst making our pizza, then carried on making it without washing his hand or using gloves."
• "Worst pizza ever! We ordered 3 pizzas for takeaway, they arrived cold and the base was impossible to chew."
• "The food looked nice but we personally thought it was rather bland, not as much flavour as we expected."
• "Ordered the King pizza for a takeaway...the topping was nonexistent."
• "Two separate, independent tables saying there was way, way too much salt in all starters and mains."
• "It was a cheap food that got charged too much to the customers, and their hot pizza was so salty, I drank water for the rest of the evening."

Service

Pros:

• "The service was very good (& very quick), and the food was lovely."
• "Service was okay but must admit could be better having 1 server instead of 3."
• "The service was lovely from everyone and very reasonable priced."
• "The service is always quick friendly and efficient."
• "Very busy but the staff were very accommodating and the food was spot on with quick service."
• "The staff couldn’t of been friendlier and welcoming when we came in and kept up the energy throughout our entire time we were there."
• "Staff were all excellent especially our server Olivia who went out of her way to provide fantastic service."
• "Very attentive and friendly service by Nathaniel. New management mentioned and can see differences already."

Cons:

• "The lunch was not cheap but it was worth every penny."
• "Only issue for me was my husband had a ham and mushroom, not on the menu but they had ham and rocket I think."
• "I went to Urbano32 however when I paid for my bill and asked for a receipt I checked it and realised I had been charged for charity as well as service charge without any communication."
• "Great service initially when we went in. Three waiters all gave excellent service, but, as soon as the food arrived, the service evaporated."
• "Wish there was an option for zero stars because one star is too generous. Waited 20 minutes before I got a menu and was ready to order for another 15."
• "Had the smoke on the water pizza. The service was extremely slow."
• "Would love to give them more stars as the food was delicious and the staff were generally friendly. However we waited an hour for our pizzas."
• "It was confusing as the pizza I order and the calamari was nice no problem But why do you serve soup if it's off!!!"