TGI Fridays - Bolton Reviews Summary

Staff and Service

Pros:

• "The staff were very quick and helpful with providing an allergy card."
• "Lots of staff, though and attentive."
• "Service was spot on, price was a bit much but can't put a price on spending time with the family."
• "The waitress was great, chatty and added to our experience."
• "We all enjoyed it and the service was great! (Our server Monica was lovely.)"
• "Just had drinks today and have to say the young woman behind the bar Millie was a delight."
• "Prebooked with TGI and the table was ready with the birthday placemat and balloons."
• "Service was good considering how busy it was but would say it was the cleanest."

Cons:

• "Poor Customer Service, very average food especially for the price."
• "Service was slow! Watched a member of staff tasting my drink at the bar."
• "Our family was disappointed in the lack lustre service, no mention of birthday cake or a sing song."
• "Despite it being practically empty at 2.30pm on Thursday the 30th we had to wait over 1/2 hour for our meal."
• "We had to wait for a good 10 to 15 minutes before any drinks were offered."
• "Awful! The food was disgusting and overpriced. No meat in the ribs."
• "Had been here a few times with non responsive table servers and very rude restaurant manager."
• "Terrible service staff stood around talking away on thier Phones while food is sat thier under heat lamps for ages."

Food Quality and Taste

Pros:

• "The food was amazing and we left full and content. Definitely worth returning again soon."
• "Yummy fries."
• "The highlight was the Loaded Warrior Fries."
• "1st time here, the food was great for a chain restaurant."
• "The food was tasty and as described on the menu and filling."
• "We had to wait 20 min longer for table and was told drinks will be free but think they still charged us for drinks?"
• "The food always tastes spot on, but it is pricey."
• "First time visit to a TGI Fridays, thoroughly enjoyed our visit. Got Ultimate ribs, the Texan, and chicken fingers and the food was excellent, cooked to perfection."

Cons:

• "The food was dry and bland. Partner ordered a house salad came with a bit of lettuce and peppers I ordered."
• "The mains took 45 minutes and subsequently the burgers were dry, akin to dog biscuit texture."
• "The chicken was burnt, my granddaughter had hardly any sauce over her pasta."
• "I was very impressed with the Cajun Bacon Chop, although would have preferred a slightly bigger plate."
• "Awful! The food was disgusting and overpriced. No meat in the ribs and the fries with bacon and maple were basically carbonara poured over poor fries."
• "The food was one of the worst experiences at a restaurant I've had in recent years."
• "Currently sat in this restaurant. Absolutely shocking service to be honest. Food ok but shocking shocking service."
• "We were looking forward to our meal for a few weeks, however, we were disappointed."