wagamama cheltenham Reviews Summary

Ambiance and Location

Pros:

• "Great ambiance and location, staff was very welcoming and accommodating."
• "The location has great atmosphere."
• "Always love this restaurant. You don't linger there, it's fast service etc but mouthwatering oriental dishes."
• "Vibrate and warm atmosphere. Food was delicious and decent portion size."
• "Nice place and delicious food, I really like their juices."

Cons:

• "Don't sit close to the kitchen as cooking fumes might be sometimes a bit too overwhelming for you."
• "Went for dinner at 7pm on a Tuesday to be told that there is a 25 minute wait even though a lot of it was empty."
• "The only reason why this place is getting two stars is because the manager was absolutely lovely."
• "It was very busy, but think that will change once novelty have died off."

Service

Pros:

• "The staff was fantastic they did a really good job in looking after us, as Emily has allergies."
• "Wait staff here were very helpful."
• "Our waiter was very attentive and made sure that we had everything we needed."
• "Friendly table host. Happy to be enjoying Wagamama again! Felt safe with the table screens, reduced capacity and sanitising."

Cons:

• "Waiters seem to be a bit lost and kind of forgot about you, even equipped with tablets."
• "Waiters seen talking to each other continuously when there’s tables to attend to."
• "Tonight the quality control has been poor."
• "If your understaffed or all the waiters are busy hire more staff or at least be more aware of the diners."

Food Quality and Menu

Pros:

• "They have a great selection of foods and drinks. The ramen was good."
• "Food was fantastic and had a really pleasant evening."
• "The food is always fresh and flavorful. The menu is extensive and there is something for everyone."
• "Food was fine, nothing groundbreaking, but all dishes arriving at different times was frustrating despite knowing in advance it would happen."

Cons:

• "The ramen I am expecting should be milky and the noodles should be like the spaghetti noodles texture."
• "The USP is being diluted by an attempt to appeal to the Thai, Vietnamese and Chinese food markets."
• "The only thing worth buying was the smoothie!"
• "The food tasted like it was microwaved. Noodles packed together like they were old."

Value for Money

Pros:

• "The food is always great at Wagamama and it was up to the same standard at this one in Cheltenham."
• "Always a great place to go! We had nearly one of everything on the starter menu instead of a full meal tonight."

Cons:

• "Hmm well the food is pretty tasty but truth be told it’s terrible value for money; for £25 you get a small bowl of noodles."
• "Prices too high and doesn't reflect on food quality at all. I won’t be coming back."
• "£11 for a take away beef donburi. 90% plain rice, 3 shredded bits of dry, chewy beef, no sauce and some pre grated carrot and pea shoots."
• "Had to add my own soy sauce at home so at least I could taste something."