The Coconut Tree Cheltenham Reviews Summary

Food Quality and Taste

Pros:

• "Food was delicious and we enjoyed a lot."
• "As a Sri Lankan I can personally guarantee the food is way better than the ones we are getting in Sri Lanka."
• "All the dishes were all really good, but half of them were amazing. The dahl is one of the best I've ever had."
• "The food comes in quite small portions but for a really good price so you have the chance to try a bit of everything."
• "Every single item was mouth watering and memorable."
• "The food was amazing, as always."
• "Really tasty vegetarian and vegan options! Loved the dhal and kottu."
• "We had a range of curries and flat bread, recommend the fried cheese and the cashew and pea curry."

Cons:

• "Food was really tasty 10/10 but the portion was really really small compared to the price that we paid."
• "Food was very tasty, however, was not warm enough, as if they didn't cook it but slightly warmed a ready meal before serving."
• "Kothu parota was very good, in fact that was the only item that made me give a 2 star and responsive staff."
• "The mushroom dish was very salty and tasted like tinned mushrooms when I expected fresh ones and the chickpea dish was very bland."
• "The food was okay I've had more authentic and better Sri Lankan food."
• "South Indian themed but presented in a format deemed agreeable to the local clientele... the food isn't bad but my god, is it expensive for what it is."
• "We ordered 'I can't decide' as a party of 5 with one vegan, the omnivores were served a variety of meat dishes that had very little sauce."
• "The food was amazing, as always. But the service is really chaotic and a tad slow. Food came before our drinks despite ordering at the same time."

Service

Pros:

• "Staff were very friendly and had excellent service specially Thilini was so lovely and friendly."
• "The service was above and beyond. Floor staff was very quick and highly supportive when I asked about the food and the choices."
• "The servers were attentive, knowledgeable, and more than happy to offer recommendations or address any inquiries I had."
• "Staff are warm and friendly, the restaurant itself is welcoming and a bit quirky."
• "The staff are so lovely, helpful and cheerful."
• "Really friendly, accomodating staff who went out if their way to make us comfortable."
• "The staff couldn't do enough for us and were just real, down to earth people."
• "The staff were very helpful (Drama Queen). The food was amazing, we possibly ordered a little too much but they gave us a box to take home any leftovers that we wanted to keep."

Cons:

• "Waiters forgot to give us towels...not hot wet towels, but kitchen towels, actually. And we had to remind of our order, too."
• "The service was a real shame, it wouldn’t put us off returning but it’s definitely worth mentioning."
• "Only negative I have is that the seating (benches) was really uncomfortable and not really steady."
• "The service wasn't anything to write home about either, even on a weekday evening."
• "Severely overpriced considering these are tapas like portions, with a very basic plates presentation."
• "The service was good in terms of the people serving were absolutely lovely but the place was understaffed as there was a long wait for the food and the waiter to come back to you."
• "Would like to have given 5 stars but the service was poor. The food was brilliant though and really enjoyed it."
• "Although the staff are friendly, it was near impossible to get their attention."