Cawsburger Reviews Summary

Category: Hamburger restaurant

Address: 2 Churchyard, Hitchin, SG5 1HR, United Kingdom

Phone: +447492062271

Rating: 4.7
based on 146 reviews.

Burger Quality

Pros:

  • "The peanut butter burger was a good solid burger, balance was a little off, a little too much peanut butter and not enough jam but the burger itself was lovely and very well cooked."
  • "The crispy coating was so crispy and crunchy and well seasoned."
  • "The burger was dripping beefy goodness and was melt in the mouth."
  • "Burgers. Gooood. Chicken nuggets. Goood. Fries coated in truffle dust. Goooooood!"
  • "The burger is the right size, not too big or small, the bun is perfection."
  • "The burgers here are the best burgers I've had, juicy, fresh n generous portions."
  • "Best burgers I've ever had, and I say that having been to many burger joints in London and abroad."
  • "The Cawsburger was one of the best we've ever had and it's on our door step in Hertfordshire."

Cons:

  • "Unfortunately on closer inspection the bun was untoasted, which in my experience is never a good sign."
  • "While the meat itself glistened and didn't look too overcooked the whole experience was strangely still rather dry."
  • "However the flavours of the burger were pretty good if a little 'shallow'."
  • "It's a very very very greasy burger and I guess that's it. Not sure what else to expect from it."
  • "My burger was cold and so salty sadly."
  • "Double cawburger dissolved into a mountain of grease."
  • "The burger was extremely salty, I only tasted pickle in one bite of my cawsmac."
  • "I've had Cawsburger a few times, delivery and dine in. I have regretted it every time due to the sloppy, sugary sauces put in all of the burgers."

Service and Staff

Pros:

  • "The staff are always very nice and helpful."
  • "Really helpful friendly staff (Shakira). Made great suggestions."
  • "Staff were helpful and very welcoming."
  • "One of the best vegetarian burgers I’ve had in a while! The food is great and the service is always amazing."
  • "Food? Delicious. Service? Exquisite. Vibes? Impeccable."
  • "The staff seemed very friendly and were very helpful."
  • "Great food and great service!"
  • "The staff where lovely, very successful at up selling us."

Cons:

  • "I’m astonished at the fact that the manager (I’m presuming) would shout at his employees in-front of all the customers in the store!"
  • "Asked for tips/service charge before you even get waited on."
  • "No tissues. No knife and Forks. Had to get up and get them ourself."
  • "Service is abit casual. Nothing special."
  • "The lady at the pass had no idea what she was doing. Ordered together but given out food 15 minutes apart."
  • "£43.00 for this. Cold food. Missing items."
  • "Over 30 mins wait for food but good customer service unlike chicken George!!"
  • "I’m not one to mess with ratings i ordered through GoGetters® on Friday it’s now Saturday and I’m still waiting for my order."

Ambience and Atmosphere

Pros:

  • "Everything about this place looks pretty enticing. Great vibrant interior, a strong selection of tunes."
  • "Busy place, with indoor and outdoor seating."
  • "This place is fantastic, the staff where lovely, very successful at up selling us."
  • "From humble beginnings, to cheeky pop up, to local events and now a proper little restaurant."
  • "Opening day was absolutely brilliant, so proud of you all for how far you've come and for this amazing gem you've brought to town."
  • "Nice place. I believe the pictures of the food is what got me there."
  • "The first time I came in, I really loved the atmosphere of the place."
  • "I finally got round to trying these guys, and wow, absolutely stunning."

Cons:

  • "I wouldn’t recommend this place if you’re looking for a quiet place to enjoy your meal! A Terrible state of affairs!"
  • "We arrived at almost 2pm and it was very busy, very hard to get a place to sit."
  • "Only one criticism: inside the music was booming: too much for us to sit in and several people outside said the same."
  • "I also have a issue with workers that eat on the shop floor. hand-to-mouth especially in these pandemic times and dealing with customers food is not hygienic."
  • "Once the hype dies id imagine this place will crumble."
  • "Your burgers are the best I have ever tasted. It's such a shame the staff thought it was appropriate to have rap music that was 50% swear words playing at 5pm."
  • "8.10 on a Saturday evening and went to try out this place but apparently they had run out of everything! Staff didn't seem to care."
  • "Amazing food! Absolutely freezing in the restaurant, though."

Price and Value

Pros:

  • "And for the price, you'd hope for slightly better."
  • "Prices are quite good considering the quality."
  • "My initial reaction when when I paid for for my food was Caw, £18 for burger, chips and drink... that's a bit dear. But I have since been back and paid the same again."
  • "I finally got round to trying these guys, and wow, absolutely stunning. The cawsburger was like something out of a Michelin starred restaurant, the chips were honestly up there with the best I've ever had."
  • "We had these burgers a lot when it was a pop up store throughout and just after covid."
  • "Pricey for a takeaway, but you pay for what you get at the end of the day and this was better than any burger I’d had at a restaurant."
  • "The best burgers, nuggets and fries ever! Been a number of times and nothing disappoints."
  • "worth every penny. if cawsburger has 100 fans i'm one of them."

Cons:

  • "Altogether it's a good burger. But not a great one. And for the price, you'd hope for slightly better."
  • "Prices are quite good considering the quality. They are higher of course than fast food franchises but still competitive."
  • "If you'd told me this morning that I would spend over 50 quid on burger and chips for two, I would have called you an idiot."
  • "£43.00 for this. Cold food. Missing items. Chips are 4.25 a portion and freezing cold."
  • "£8 for two 300ml 'homemade' lemonade slushies that were very acidic, sour and bitter."
  • "It pains me very much because I was really looking forward to a nice burger place in hitchin but the burger was extremely salty."
  • "The burger is BRILLIANT, but you cant have it all, and i cant lie...£5 for chorizo chips, i also bought £3 standard chips and couldn't believe it was £2 for a condiment with a few parmesan shavings."
  • "Food was decent. Front of house and kitchen is a disaster."

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