Morrisons Reviews Summary

Category: Supermarket

Address: Totnes Rd, Paignton, TQ4 7ET, United Kingdom

Phone: +441803527559

Rating: 4.0
based on 214 reviews.

Customer Service

Pros:

  • "Checkout was speedy and the cashier was relatively pleasant."
  • "Big thanks to Hilary on the tobacco counter for coming to our rescue and lending me some jump leads to get car started to get me and my family home!"
  • "The staff are always helpful and happy to help."
  • "Paignton branch is very good and I've found the staff to be very helpful."
  • "He quickly packed my bags as he was scanning my shopping and all of this with good manners and a lovely smile."
  • "The staff are so nice there and helpful."
  • "Polite and helpful staff."

Cons:

  • "Morrison's in Paignton is woeful. Lack of resources and management."
  • "Also visited cafe with my husband for breakfast and once again another member of staff who clearly should’t be working with the public, miserable and the food was pretty rubbish too!"
  • "Called in for breakfast cashier not fussed if she served us then food arrived may as well have thrown it on the table."
  • "The staff were terrible, the butchery staff had a serious attitude problem."
  • "Customer service at the self service checkouts is awful, I’ve had two very rude interactions with staff on there."
  • "Awful experience for my first time shopping here. A Staff member was rude and obnoxious when I enquired whether the store accepted a form of ID as proof that I work for the NHS."
  • "Staff on the checkout need to talk to customers and not to other staff while serving."

Shopping Experience

Pros:

  • "This was a good find, especially with our campsite being a fair drive away from shops."
  • "Visited their this morning, no queue to get in at 9:30am. Wasn't along queue at any of the tills only 1 person in front of most so was better than last week as had more tills open today than last time as well."
  • "Fantastic shopping experience during covid 19 felt so safe shopping there today."
  • "The toilet is always immaculate with nice fresh flowers."
  • "Good selection of food."
  • "A good place for all kinds of food freezer food fresh meat yoghurt cheeses nice bread lovely cream cakes bread made on the premises."
  • "Good selection of garden plants outside the shop as well."

Cons:

  • "Call in here sometimes, on our way home, some items are a bit dearer than other supermarkets."
  • "Tables disgusting and covered in dirty dishes."
  • "Brilliant parking but to be completely honest the shopping experience as a whole was great but the only let down was the fact that for some reason i was watched & followed the whole way around the store by uniformed & undercover security."
  • "Only one trolley for clearing trays which was heaving and clearly hadn't been emptied for some time."
  • "Complete waste of time, the third time I've been here and walked out empty handed as they didn't have what I went for in stock."
  • "There was a lot of products abandoned over shelves so it was messy."
  • "Most of the shelves were empty."

Price and Value

Pros:

  • "It was so easy to order the food on line and the click and collect was so simple too."
  • "Morrisons is one of my favourite places to shop due to the fact I can get more or less everything I need there."
  • "Good selection of produce as always."
  • "Some good prices especially deli the pork was lovely."
  • "Huge selection of good affordable items and luxury items for those who can afford them."
  • "Great supermarket and they have a very good variety of foods."
  • "went for our weekly shop whilst down here and found it an excellent place to go friendly staff and great prices."

Cons:

  • "Prices are much higher than our usual supermarket and then slow queues through the tills."
  • "I was overcharged by £4.00 on two bottles of spirits bought with this morning's shopping."
  • "Absolutely fed up of out of date produce being sold at full price and not removed from shelves."
  • "The prices say one thing on the shelves and are more expensive when you scan them."
  • "Far too many people within the store to maintain distance."
  • "Aisles a little narrow and problems with self distancing."
  • "Whilst shopping I slipped over on what I found out to be badly moped up egg."

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