Ishbilia Restaurant Reviews Summary

Service

Pros:

• "Superb service by the kindest and the most professional staff, specially Rakan."
• "Great place, fantastic food, waited a bit for the check and when I asked the manager of he could find our waiter, he ordered baklava and fruit plate for us on the house, unexpected, not necessary but very nice of him."
• "I’m thankful that I felt so welcomed and the staff were attentive and soo kind."
• "The real Lebanese experience, in every respect. The service is very warm and welcoming."
• "Also our server Nema was incredibly friendly, welcoming, and knowledgeable."
• "The staff were friendly, fast and the food was decadent."
• "We had some amazing service with Mr. Rakan who has a dry Sense of humor and great service."

Cons:

• "The waiters kept standing on the top of our heads kept looking at us and talking among them self about us and kept looking at us waiting for us to leave."
• "The service was absent and we had constantly call the waiter to place the order and get the drinks and food."
• "Service is absolutely miserable asked for water 4 times to get it and asked for the bill 3 times to get it finally got the bill and gave feedback to the waiter and he didn’t care much."
• "Service was awful."
• "We waited some time for the food."
• "Service is really rushed... Like you have to eat and leave quickly."
• "Very rude, unfriendly and unpolite stuff."

Food Quality

Pros:

• "For raw meat tartar/ Kebbe Nayyé lovers, Ishbilia’s take on the dish is even better than the ones all over Lebanon."
• "The variety of meze and the outstanding flavors of the entrees were matched by the friendly, helpful and attentive service."
• "The food was amazing and authentic Lebanese."
• "The food was to die for. I haven't had food this good in a long time."
• "The fresh quality of authentic Lebanese cuisine was 5-star with a surprisingly low price tag."
• "The food was lovely, starters were tasty and the fish with the rice was cooked perfectly."
• "The Lebanese food is amazing and super authentic."

Cons:

• "The lamb cutlets was dry and overly fatty which was disappointing."
• "Low quality food. They give you salad like they're serving a sheep from a farm."
• "Too much fuss about nothing. Food is less than ordinary."
• "After my experience last night i was really disappointed most of my food came out burnt."
• "Tawouk was tasteless and taboule was bland."
• "The spicy potato it was so so spicy you cannot enjoy it."
• "The food was not up to the standard I used to get in this place."

Ambience

Pros:

• "It is conveniently situated a short walk from the iconic Harrods department store."
• "The restaurant is really cosy and inviting."
• "Lovely atmosphere, spectacular food."
• "The atmosphere is very homely."
• "The atmosphere is perfect, the music, the food, all excellent."
• "Such a relaxing atmosphere."
• "Relaxing ambience with proper light and quite Lebanese music."

Cons:

• "Just our luck there was a 25+ person table across from us which contributed to degrading the ambience with noise and clutter..."
• "This place is the worst unless you want eat with Flies come and eat here such a dirty restaurant."
• "Flies and insects hovering over food & salad."
• "The inside can get a little chaotic during busy times especially if there are families and children which is to be expected but the space is quite restricted."
• "Mismanaged establishment with extremely slow staff."
• "Worst experience ever they were absolutely rude there were 9 of us and didn't tell us that there was a minimum spend of 40 pounds per person."
• "Takes about 40 min to get your main dish and they bring you preheated food."

Value

Pros:

• "At £75 for two courses with wine, this is a decent and affordable place for the area."
• "The service is always excellent, price is reasonable and food is always delicious."
• "The fresh quality of authentic Lebanese cuisine was 5-star with a surprisingly low price tag."
• "For the quality, taste and location, it's actually not bad at all and very much so affordable."
• "Great prices for the amount of food you get."
• "Not outrageously expensive given the Knightsbridge address."
• "The food is outstanding and reasonably priced."

Cons:

• "There is a clause that each person must order to a value of £35, this did irk me a fair bit."
• "Pricy but for such a location this was expected."
• "Prices are a bit high."
• "Overpriced too."
• "For a bowl of yoghurt with two meats they charge £135."
• "The portions are tiny... yet the bill came to over £121!!"
• "We paid £189 pounds for a tasteless food made up of cold starters and just one plate of 'mixed grill' kebab."