Vue Cinema Sheffield Reviews Summary

Pricing

Pros:

• "The prices were affordable and the structure of pricing is so kind to a wide range of people."
• "The value of Vue is so much better than the other options in Sheffield and the screen is nice and big."
• "Not as cheap as it used to be, but still less expensive than most other places."
• "Price is by far the cheapest cinema ticket I've paid in a long time though."
• "Buying the tickets online cost £4.99 each making it the cheapest cinema to visit in my local area."
• "For the price of 4.99 each ticket it was brilliant value."
• "Great prices for tickets compared to other cinemas, as it’s not bank breaking to take the whole family out."

Cons:

• "Some popcorn, a drink and a bag of chocolate would have cost us £13.99! Err no way are we paying that."
• "The price for a standard size drink was really expensive."
• "£3.99 for a standard size coke is just a rip-off."
• "Snacks and drinks are very expensive, as are the seats, especially the luxury ones."
• "They also advertise it as £4.99, but only the seats at the very front are charged at that rate and the rest are more expensive which I find misleading."
• "Food prices are a little expensive but that’s just cinemas in general."
• "Food and drink as expected too expensive so nipped down to shop below."

Seating

Pros:

• "Excellent seats, wide, comfortable and well spaced."
• "Comfortable seats, lots of room to stretch out."
• "The seats are very comfortable, with arms that can be pushed up."
• "Seats are comfortable and staff are always friendly and helpful."
• "Comfy seats with lots of leg room."
• "The seats were comfy and the theatre was clean too."
• "Nice wide seats, comfortable but the leg room isn't that great as they recline."

Cons:

• "Price reflects the quality. Seats are uncomfortable, minimal leg room, tacky and grubby and that's VIP seating."
• "Seats are cramped together, non-reclining and very little leg room."
• "The VIP seats we sat in had caked on food and drink on them."
• "Seats waaay too close together."
• "The seats and aisles were cramped, uncomfortable and dated."
• "Seats are also old and creak extremely loudly when you move."
• "Very dated, cramped and uncomfortable seating."

Cleanliness

Pros:

• "Place is always clean and seats are comfortable enough, even for the longer films."
• "Staff where very nice and helpful."
• "Clean cinema with no rubbish and WC'S well looked after."
• "It's always clean and friendly, and the staff have always been helpful in resolving any seating disputes in a timely and polite manner."
• "The place was clean and tidy."
• "The cinemas are very clean, wheelchair friendly, and the self booking system is quick and intuitive to use."
• "Always clean and well maintained, staff are friendly and seats are comfy."

Cons:

• "The cinema is in a poor state of repair and cleanliness."
• "Level of cleanliness is very poor. We found old dry urine on the toilets along with dry vomit."
• "It appears the vue does not employ any cleaning staff because when we got a member of staff from the front desk to tell them the seats we booked were covered in sick they said they've already been cleaned and then wouldn't do anything to clean the sick up."
• "The auditorium had also not been cleaned properly as there was popcorn all over the floor next to me from the previous showing."
• "The actual theatres are always dirty and not that comfortable."
• "The venue was filthy."
• "The theatre smelled dirty."

Staff and Service

Pros:

• "They looked short staff, however they were still helpful."
• "Staff are always friendly and helpful."
• "Staff where very nice and helpful."
• "The Staff were very helpful and friendly."
• "Staff are friendly, parking is free at meadowhall."
• "The other staff that check tickets and clean are very polite."
• "Staff everso friendly."

Cons:

• "Common theme of people not paying for a ticket and as no one is at the cinema stage entrance, people walking in and sitting in seats where you have purchased."
• "The staff are a bit useless too and very slow."
• "They really don't act like they want to be there, the service is unbelievably slow."
• "Also staff are extremely slow making queues lengthy."
• "The staff didn't have any rush in them."
• "When brought to the attention of a staff member I just received a shrug."
• "Pretty boring to be honest, queues are extremely small for the amount of people that go so people end up lining outside the Vue complex."

Facilities and Accessibility

Pros:

• "The cinema screens are split across two floor with around 13 in total so there's good capacity too."
• "The cinema had comfortable seats and the screen and sound system were first class."
• "It is comfortable seating and the screen and sound is the best."
• "The cinemas are very clean, wheelchair friendly, and the self booking system is quick and intuitive to use."
• "Great cinema, ideal for a little trip out as in the heart of Meadowhall."
• "The price is great as well compared to others in Sheffield we use."
• "Overall, nice well kept cinema."

Cons:

• "Film good, but safety was of a concern."
• "Did find it quite cold, luckily had a jumper so this wasn't a bad thing."
• "The lift in the cinema complex smells terrible and the floor is sticky."
• "The heating was set so high, it was so uncomfortable it took away from the viewing experience of the film."
• "One urinal looks like it's hanging away from the wall, and one toilet seat looked it was from the mid 90's, falling apart."
• "The ladies toilets were disgusting. They smelled of strong stale urine."
• "Toilets were clean, but very old and neglected."