Garrison Estates Reviews Summary

Professionalism and Customer Service

Pros:

• "Natalie demonstrated exceptional professionalism, expertise, and genuine care."
• "David has been incredibly helpful and supportive from the first viewing all the way to the completion."
• "Kay is very patient and professional and Natalie went out her way to help me."
• "Kay has shown a level of professionalism above his peers in the industry."
• "The communication throughout the rental process was fantastic, she got back to us promptly on any questions we had."
• "True professionals and the absolute best! David Cudd was super-helpful, very considerate, and always available."
• "We recently rented with Garrison Estates. They were exemplary. Very easy to deal with, quick to reply and fix any issues and extremely friendly."
• "If only all estate agents were like this... Kay is awesome - trustworthy, professional and on the ball."

Cons:

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Communication and Responsiveness

Pros:

• "Natalie was very communicative and quick to reply to any of our queries."
• "Kay's communication skills were outstanding, keeping me informed every step of the way."
• "Natalie always replied promptly and set up the viewing very quickly."
• "David always responded within minutes and answered all questions and requests we had, even during the weekend."
• "We have recently started to correspond with Alba, who makes our life very easy."
• "Great customer service from Natalie and Alba. Our moving process was smooth and fast."
• "I was really impressed by Garrison Estates on my property search and was compelled to write a review."
• "We had exceptional service from the Garrison team. They helped us with our pricing approach - advised how to optimise for the various platforms."

Cons:

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Expertise and Market Knowledge

Pros:

• "His knowledge of the housing market was second-to-none."
• "David's hard work from day 1 until the sale of the final unit."
• "Kay Meshkin-Pour of Garrison Estates helped me find a tenant for my property located in Crouch End."
• "We have a couple of rental properties in NW & W London and use Garrisons continuously."
• "He made the process extremely easy both times and took any stress you might have out of the rental process out."
• "Kay is straightforward, very professional and both informed and honest about the true value of a property and always goes the extra mile to provide a great service."
• "Estate agents in London have earned themselves a reputation over the decades as being lazy, annoying, rude, untrustworthy... Kay is the opposite of all of these characteristics and is a genuine, smart person who has a moral compass and a depth of knowledge regarding the market and trends."
• "David made the process of getting a flat really enjoyable, and unlike other agents he never pushed us into signing anything we wouldn't want."

Cons:

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Efficiency and Effectiveness

Pros:

• "She was able to get me my apartment in less than a week which is highly commendable."
• "We had a choker schedule of viewings and an offer almost immediately."
• "We had offers in our target range within a few weeks and were able to move quickly to get the home we wanted."
• "David was very supporting and always available. He made my journey extremely easy and pleasant throughout."
• "David from Garrison Estates was so helpful and really communicative throughout the entire process of arranging our tenancy."
• "David was a pleasure to deal with, helping me to secure a flat in little more than a week."
• "Kay did an amazing job from start to finish. Very professional and always available on the phone."
• "A great service provided by David to secure me a great rental property."

Cons:

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