"Staff offered to bring our food to the designated parking area even."
"Let me just say straight away. The staff members working today were amazing and made my visit a happy one from the time I walked in the door."
"Everything you can expect from a McDonalds, consistent."
"It was really fast service."
"The staff were very helpful. Despite being busy, the store was clean and the staff helped me to the table with my small children."
"Well done guys, keep up the great customer service and the high quality."
Cons:
"However, the last few times visited the waiting times have been terrible....20 mins wait for fast food...."
"I am trying to contact customer service since 09 AM, nobody is answering."
"Always way way busier than it should be."
"This is probably the busiest mcdonalds with the longest waits I have ever been to."
"Awful service, just visited ordered my food on the screen but card kept being declined so chose pay at counter option on screen, waited at the counter to be served and was told no Internet so i cant pay for my food."
"Absolutely shocking service from this branch. They are OBSESSED with fulfilling deliveroo orders at the expense of instore custom."
"Hands down the worse McDonald's I have ever been to clueless staff had to wait over half an hour for food absolute joke prioritizing delivery drivers complete shambles."
Cleanliness
Pros:
"Restaurant was clean. Free WiFi."
"We visited early Saturday morning and used the outdoor seating. Everything was very clean and today. Restaurant interior was similarly clean."
Cons:
"The toilet could be cleaner and don't have mirrors, another star gone."
"Very nice, the toilets were a bit dirty however, the staff were very kind and gave me some extra toilet roll."
"Toilets closed off except the one for the disabled, it was dirty."
"The men's bathroom floor was wet after mopping with no wet floor signs about and it also smelled like they cleaned the floors with urine and not bleach."
Food Quality
Pros:
"The burgers and chips were fresh and hot."
"Food was always great, hot and fresh and portions are correct."
"With McDonalds you know that you get a value meal promptly served."
"Food was as good as any McDonalds anywhere."
"The New plant based burger is really lovely and a decent price too."
Cons:
"Received a poorly made burger and then had issues with food poisoning a few hours later."
"Food was ok but a little cold as staff were more interested in chatting to there colleagues and messing about then actually serving the food on time."
"Bought a few meals today. One being a fillet-o-fish meal, which I asked for a fresh one. Unfortunately when I got home, I was greeted with a brown rubbery fillet."
"Not sure how they can call it big mac when the actual size is 'tiny'. It was pretty tasteless."
"Absolutely disgusting... I am a type 1 diabetic, who was given a 'Diet coke' which turned out to be a normal Coke."
Facilities & Accessibility
Pros:
"Free and big car park (with no time limits), tight way for McDrive (watch your alloys), good service."
"Plenty of parking for a van."
"This McDonalds is situated in a retail park, so parking is not really an issue, it has a drive thru and because the parking is good it is easy to walk in and order."
Cons:
"If disabled forget it. I had difficulty parking as the disabled parking is a free for all and not enforced."
"Sometimes the parking lot is so crowded that it takes a lot of times to get out."