Panero Lounge Reviews Summary

Category: British restaurant

Address: 36-38 Palmerston Rd, Southsea, Portsmouth, Southsea PO5 3QH, United Kingdom

Phone: +442392298269

Rating: 4.5
based on 168 reviews.

Gluten-Free and Allergy-Friendly Options

Pros:

  • "I'm a ceoliac, so I was very happy with the gluten-free options."
  • "All allergy food comes with a little red flag on top, which really puts me at ease."
  • "Came here for breakfast because of the variety of gluten free options available."
  • "They have a separate vegan and gluten-free menu! I’m in love."

Cons:

  • "We’ve been to many of these Lounges because I am Gluten intolerant but unfortunately for me this wasn’t the best experience for myself."
  • "I ordered a burger in which the server came out and said they had run out of gluten free buns."
  • "I was also told I could have some bacon to make up for it but they had forgotten to put it on the plate."
  • "My son had a burger from the kids menu and that was good apart from the fact they had forgotten to bring out the little snack pot which is meant to be included."

Service and Staff

Pros:

  • "The staff is always very accommodating even when they don't have enough people on shift sometimes."
  • "Fantastic place, cozy atmosphere, friendly staff."
  • "Service was excellent the place wasn't too busy and we had a good choice of seating."
  • "Yummy mother daughter lunch. Quirky fun decor throughout. Nice atmosphere. Friendly staff."

Cons:

  • "Me and my friend waited 30 minutes for our food to turn up."
  • "When he brought it back, you could tell that it had just been microwaved."
  • "- the service was terrible, the waitress was rude to us every time we asked for something."
  • "I had to ask for cutlery and when he brought it over, it was dirty."

Food Quality and Taste

Pros:

  • "We had lounge breakfast swapping tomato for avocado and the teriyaki salmon salad. Recommend the homemade drinks also."
  • "We tried almost half of the stuff from the menu and we loved every single thing."
  • "I'd really recommend the pancake and bacon starter, as I'm not really a pancake fan, I fancied a change and wasn't disappointed!"
  • "Every experience I have had here has been wonderful. The food has always been brilliant."

Cons:

  • "Food was lovely, good services and choice for a group member with tolerances."
  • "My food then arrived without cutlery and when he brought it over, it was dirty."
  • "I kindly asked if they could remake my friends food as it was cold."
  • "Waited 35 minutes for a burger and chips! When it arrived the bun was dry and crumbly and the filling largely overcooked."

Atmosphere and Decor

Pros:

  • "So the interior decor might not be to everyone's taste but we loved it it was extremely interesting to look at."
  • "This place was great so I've added it to my list of vegan Cafes and restaurants."
  • "Fantastic choice of breakfast menu, which includes vegan and vegetarian dishes."
  • "Cool place. Great for Stockport which needs more bars like this!"

Cons:

  • "- the service was terrible, the waitress was rude to us every time we asked for something."
  • "I had to ask for cutlery and when he brought it over, it was dirty."
  • "Waited 35 minutes for a burger and chips! When it arrived the bun was dry and crumbly and the filling largely overcooked."
  • "Didn't enjoy this experience. Popped in to try out the cocktails but was very disappointed."

Value for Money

Pros:

  • "Fantastic place, cozy atmosphere, friendly staff. We tried almost half of the stuff from the menu and we loved every single thing."
  • "Food was lovely, good services and choice for a group member with tolerances."
  • "Every experience I have had here has been wonderful. The food has always been brilliant."
  • "The staff is always very accommodating even when they don't have enough people on shift sometimes."

Cons:

  • "I had to ask for cutlery and when he brought it over, it was dirty."
  • "Waited 35 minutes for a burger and chips! When it arrived the bun was dry and crumbly and the filling largely overcooked."
  • "Didn't enjoy this experience. Popped in to try out the cocktails but was very disappointed."
  • "The manager was asked for. She arrived..attitude was non customer friendly..did not believe us that it was still cold and did not apologise."

Thanks! Your review is awaiting moderation.