Gadget Centre Reviews Summary

Laptop Quality

Pros:

• "starts incredibly fast and websites load fast as well"
• "well packaged, great condition and clean"
• "The condition of the item was unbelievably good"
• "Opened it up and switched it on, which came up super fast, and the clarity of the screen is really clear"
• "the laptop itself looks new"
• "The keyboard looked like it had never been touched and the screen flawless"
• "This laptop booted up in 15seconds which was a huge improvement"
• "The speed of the thing is seriously impressive, it performs like a high end, new laptop would"

Cons:

• "The only slight drawback is that batteries don’t appear to get replaced"
• "The graphics capability wasn't quite up to what we needed it for"
• "The battery drops charge like a brick"
• "The battery lasts about 1.5 hours"
• "only a 14 Inch screen despite their website saying 'You can expect a full sized (15.6″ +) laptop'"
• "The laptop was missing drivers needed to run graphic design software satisfactorily"
• "within 7 weeks it developed a fault on the screen"
• "The first one they supplied had what I considered to be issues with the screen brightness"

Customer Service

Pros:

• "Comms were very clear and helpful"
• "Fantastic service ordered full spec. laptop"
• "prompt aftercare, and everything sorted quickly and easily"
• "Gadget Centre then provided me with the returns label and refunded my account the same day"
• "My custom-built refurbished laptop... arrived very well packed in bomb-proof pressurised-air protection"
• "The laptop arrived promptly, beautifully wrapped up, and built to my exact specification"
• "Very positive experience of buying a refurbished laptop from the Gadget Centre"
• "Absolutely fantastic service. I had a couple of questions which were answered promptly"

Cons:

• "Comms were very clear and helpful (when they came), just a bit slow"
• "It took 3 days to get a reply to my first email and another 5 days to get a reply to my second email"
• "However, the service since has not been great"
• "I asked them for availability a week later, but I have not heard a peep from them in a week now"
• "I have been trying to contact them since January and I am getting stonewalled"
• "The laptop that arrived was exactly as specified (and a lot cheaper than buying new). I suppose that if you need a bleeding edge laptop then Gadget Centre is not for you"
• "Laptop not working. Contacted Gadget centre same day but no response for weeks and phone calls are not answering also"
• "Ordered laptop and received after two weeks. Laptop not working"

Value for Money

Pros:

• "tremendous specs for slightly over £300 all in all very happy"
• "The price seemed very reasonable"
• "It is a great bit of kit... exceptional value for money for a quality product"
• "I am sure that after the service and value so far received, the warranty would surely be honoured equally as well"
• "Three-year warranty all for just over £400, would highly recommend"
• "I have just purchased a higher specification laptop for myself... at about ⅓ the price of a well known high street supplier"
• "I saved hundreds of pounds rather than buying new!!!"
• "Highly recommend"

Cons:

• "The laptop was missing drivers needed to run graphic design software satisfactorily and the keyboard was faulty and unuseable"
• "I placed an order for a laptop which arrived late after numerous phone calls"
• "within 7 weeks it developed a fault on the screen and i have sent it back"
• "The laptop arrived exactly as described. I've used it every day for work for the last couple of weeks and it hasn't put a foot wrong"
• "My laptop died, so I tried to replace it like-for-like. It was going to cost me £1800😢I discovered the Gadget Centre and got a refurbished and upgraded laptop with higher specifications to my old model for just £424.99"
• "Considering this is an old machine I am really pleased with the performance and quality, much better than expected and a testament to what you do"
• "Received my laptop 2 weeks back. Was very impressed with the refurbished quality and have already recommended it to others"
• "Despite being a little nervous about buying refurbished I recently purchased a laptop from these guys. I am really pleased with the great spec, performance and condition of the machine along with the whole process being easy and uncomplicated"