CPC Direct Training Reviews Summary

Course Experience and Instruction Quality

Pros:

• "The week previous, I was undertaking a different virtual classroom which didn't really make me look forward to my CPC. Paul changed my mind though."
• "Spent the week online with Dee to get my 35 hours training towards my DQC. The subject matter was all relevant and well presented by Dee."
• "Absolute brilliant, This is 1 course you should sit is with Paul young, Well spoken well mannered and a funny guy, this course opens your eyes."
• "I have really enjoyed doing my CPC course with CPC Direct. They have made it an enjoyable learning, very professional and straight forward."
• "I thought it might be boring but Dee made it fun and informative."
• "The course was informative and enjoyable. Some parts, seem long winded and uninteresting but obviously have to be covered, but many parts were very interesting and engaging."
• "Had a CPC course on drivers hours with Paul today, I can honestly say for the first time I found a CPC interesting."
• "The whole experience from my initial mail to actually attending the courses has been with the upmost professionalism."

Cons:

• "I would like to say that the CPC training course which I've just attended with CPC Direct Training were Interesting and very enjoyable in all area's."
• "I had my first CPC module training session, all including the training instructor was punctual, the entire 7.5 hours had really decent breaks to digest the information every two hours."
• "I was dreading the thought of sitting the course for 7 hours for 5 days a week, however I was pleasantly surprised how quickly the time went."
• "At first I wasn't looking forward to the 5 day course but soon realised the course was going to be fun."
• "Paul Young and Keith were very good and have great knowledge. Wanted to say Thank you very much for their support."
• "I did my CPC with Paul Young in March and it was something I was dreading as I’m really not a classroom type."
• "Just sat the full 35 hours Monday-Friday with Keith at Aiport House from 16 to 20 March 2020."
• "I've been in this week for my 35 hours CPC training online and can't recommend Paul and Keith enough."

Customer Service and Responsiveness

Pros:

• "From start to finish, the course exceeded my expectations, and a significant part of that was due to my exceptional tutors, Paul Young and Dee."
• "I would like to say that the CPC training course which I've just attended with CPC Direct Training were Interesting and very enjoyable in all area's."
• "Would definitely recommend and send our drivers to him."
• "The whole experience from my initial mail to actually attending the courses has been with the upmost professionalism."
• "Needed to complete CPC and reached out to several companies late one night on their enquiry pages. By midnight Dee had been in contact, answered questions and booked courses."
• "Would like to thank Dee for an enjoyable week and all her help A+ , Would very highly recommend and will be using for all my training in future,"
• "Just done 5 days, 1 with Dee 4 with Keith. Absolutely brilliant delivery."
• "CPC Direct ones are anything but, its relaxed and you can have a laugh but you also learn some very important information and they give a promise of a lifetime of back up which is just a phone call away."

Cons:

• "I did my CPC with Paul Young in March and it was something I was dreading as I’m really not a classroom type."
• "I was dreading the thought of sitting the course for 7 hours for 5 days a week, however I was pleasantly surprised how quickly the time went."
• "I did approach 2 other companies late last year of which one i didn't even get a response from and the other i made a payment of 350.00 (a lot more than CPC cost) only to have it refunded 10 days later."
• "I have just completed my 35 hours .I definitely think Paul young is so amazing.his way of teaching and making difficults things easier so that everyone can understand and remember everything."
• "Thought it was going to be death by PowerPoint!"
• "Keith, our trainer, made the whole 5 days a very pleasant experience, probably quite a difficult thing to do considering it was all done remotely via Zoom Video Conference."
• "The whole course was relaxed, broken up so no long drawn out subjects which could of become difficult to take on board."
• "Have been to a couple of the cpc sections in the necessity to renew my 5 years."