Boat House Reviews Summary

Location

Pros:

• "Beautiful river nearby with lots of boats on, which you can rent too."
• "Super location beside Thames."
• "The location is great, right on the River Thames."
• "The locstion right by the river is lovsly though and there is a nice walk along the riverside you can do before or after your visit."
• "Lovely setting right on the rivers edge."
• "Riverside location perfect."
• "Best location in Wallingford with a lovely bit to sit by the water."

Cons:

• "The website says they have parking, but they don't, and the suggested car park is fine for small cars but is hopeless if you have a larger car."
• "There's parking all nearby in area."
• "Only two bar staff very long queues no separate bar just for drinks which resulted in people walking out a lot..."
• "The outside allows smoking at all tables, and if you do not find this appetising while you eat, you have to sit inside, which is very hot in mid July 2022."
• "If this was not by the river it would be empty, it’s a dump and somewhat chavvy."
• "When we arrived there was a big pile of dog poo in the area that customers sat outside."
• "Smokers just outside the open door might as well have been inside."

Service

Pros:

• "Fast service and entertaining environment close to the River Thames."
• "Friendly staff, good atmosphere and quick food service."
• "All of the staff were so friendly and helpful, nothing was too much trouble."
• "Staff were great and clearly working hard."
• "Service was pleasant and helpful and the place itself is nicely situated on the Riverside."
• "I was welcomed by Sara on the front desk who was very professional and friendly."
• "Staff were all friendly and everything was nice and clean."

Cons:

• "Not impressed . . Beer average. . Wouldn't want to come back. Not a good experience."
• "It feels like recently service just went down maybe not enough staff or something."
• "Since above posted Green King have stated they are addressing staff issue."
• "Very noisy because of Rugby matches were on screen with other music on."
• "The interior though is quite shabby and could really do with a little TLC."
• "Needs a clean, tables were sticky, cobwebs and dust everywhere."
• "Our first return after lock down,beautiful day, booked a table for 11, arrived at 11 to find no staff, completely not ready for customers."

Food Quality

Pros:

• "Absolute picturesque place and would recommend to anyone who wants to enjoy their meal or drinks in a very relaxing atmosphere."
• "The sharing nachos were really tasty, fresh and cooked perfectly."
• "Food good although very pub grub menu."
• "It didn't disappoint, and it was nice to have fresh lemon and tartare sauce served with it."
• "The food was good and came within 10 Minutes, also good value."
• "Fish and chips and burgers are very good."
• "Food was good as always, Melia gave excellent service."

Cons:

• "The steak was so tough I couldn't cut it even with a steak knife."
• "Ordered s 'gourmet burger' which described as chicken, bacon and bacon fries...turned out to be 3 frazzles from a packet of crisps and bacon cooked that morning. Worst food ever!"
• "Food absolutely dreadful! Cutlery dirty, Deep Fried Hallumi swimming in grease, chips cold."
• "The curry we ordered just seemed like it came from a microwave package."
• "Sadly both meals were lacking, on the first a sharing plater, half the of what was on the menu was missing & on the second they forgot my wife's order completely!"
• "The pepperoni, rocket and pesto pizza was just a pepperoni pizza, didn’t taste nice."
• "The bbq burger with pulled pork and bacon arrived cold."

Atmosphere

Pros:

• "A beautiful setting for a relaxing afternoon lunch."
• "Nice atmosphere, friendly staff."
• "Nice place, good atmosphere."
• "The boathouse pub is a fantastic place to hangout with friends."
• "This pub is the only one for miles with river views and two riverside terraces. So it gets all the tourist custom, and doesn't need to try."
• "Lovely location nice to sit down and enjoy a glass of wine by the river."
• "Great riverside location."

Cons:

• "Possibly the worst pub experience I have ever had."
• "Very noisy because of Rugby matches were on screen with other music on."
• "The TV screens are everywhere and imposing."
• "The Sunday dinner was a let down."
• "Bad food, everything was frozen and defrosted."
• "If this was not by the river it would be empty, it’s a dump and somewhat chavvy."
• "Lovely setting...ridiculously bad music...staff didn't no simple things such as soup of the day..."

Management and Staff

Pros:

• "Since above posted Green King have stated they are addressing staff issue."
• "All of the staff were so friendly and helpful, nothing was too much trouble."
• "Staff were great and clearly working hard."
• "The manager is a top man ... defending his staff when a customer was very rude to a young member off staff."
• "The staff made sure I had everything I wanted and that I enjoyed my time there, they went above and beyond."
• "The staff there give great customer service!"
• "Since the new management have taken over the pub has turned around."

Cons:

• "Went to boat house wallingford to have a meal quite a lot of the menu they did not have they had no vegi meals complain about it so we walked out we could not sit eat any thing."
• "It feels like recently service just went down maybe not enough staff or something."
• "Very noisy because of Rugby matches were on screen with other music on."
• "Only two bar staff very long queues no separate bar just for drinks which resulted in people walking out a lot..."
• "They seemed short staffed."
• "Not enough staff here for such a popular eatery."
• "Very short of staff for a busy Saturday evening."