Madina Grill Reviews Summary

Food Quality

Pros:

• "Peri Peri chicken is very good here. Full of flavour, juicy and basted in a lot of marinade."
• "Food is fantastic when you eat in."
• "Great food, full of flavour."
• "The Naga wings are fiery & flavourful."
• "The array of spices, sauces, and flavours make for truly mouthwatering fare."
• "Nearly everything on the menu is bursting or flavour and fresh, from the wings and chicken to their ribs."
• "The food is top draw and tastes amazing."

Cons:

• "Food was mediocre and overpriced for quality."
• "The place is a glorified PFC. The food was substandard."
• "The biryani was also not nice tasted off or maybe a cheap rice."
• "The first steak was brought out and it was extremely overcooked with loads of fat around the steak."
• "The mixed grill was full of meat which was tough and difficult to chew."
• "The sticky wings were covered in sauce that was overly sweet which did not taste very good at all."
• "The mix grill was taste less not cooked properly. Absolutely not worthy of 16 pounds."

Customer Service

Pros:

• "The most amazing customer service, very polite, friendly especially well mannered which i very admired the most."
• "Keep it up with the high standards guys."
• "Wonderful staff and atmosphere."
• "Brother Asad was very warm and welcoming and ensured our order is just like the way we wanted it."
• "The service was excellent."
• "Everything was delicious. The staff were very friendly and helpful."
• "The food is exceptional and the service is second to none."

Cons:

• "It’s always quiet during lunch - probably because the service is so slow and they are overpriced."
• "When I asked to change my burger they told me to buy another one, how disgusting!"
• "Ordered food Monday and got the worst stomach bug ever."
• "Very disappointed with the service too as we ordered over the phone, the food came half an hour later than they said."
• "Service was poor: we had to wait a long while before somebody came to take our orders."
• "The customer service is disgusting."
• "The customer service was very poor, the waiter was not very helpful and quite rude."

Price and Value

Pros:

• "The pricing at Medina Grill is more than reasonable given the quality of the food and service."
• "The value you receive for your dining experience is truly remarkable."
• "The cost of the food nkor?? Very affordable."
• "Reasonable price."
• "Items are generally reasonably priced though."
• "Menu priced reasonably."
• "Decent prices and the portion sizes are huge."

Cons:

• "Food was mediocre and overpriced for quality."
• "It's quite pricey for a simple chicken burger and steak chips."
• "Food is good but it seems like they have revised their prices, with many competitors around this may be a big problem!"
• "The food was well overpriced for what it is, you can get similar if not better food down the road for half the price."
• "Food and prices."
• "This food was the worst food I had in a long time. Extremely overpriced for the tiny portions we got."
• "Too expensive for something you can get cheaper elsewhere."

Ambiance and Cleanliness

Pros:

• "Cleanliness is a top priority here; tables are constantly being wiped down, making the dining space impeccable."
• "You're always greeted with a warm, welcoming atmosphere that greatly enriches your dining experience."
• "The interior’s comfortable and the food is absolutely fantastic."
• "Lovely restaurant. Seating area is brilliant. Very modern deco."
• "The interior of Madina Grill adds another layer of warmth to your visit, featuring a welcoming and aesthetically pleasing design."
• "The restaurant has a nice ambience neat and clean."
• "Clean, quiet and family friendly."

Cons:

• "The atmosphere was like a funeral. The restaurant was cold and deserted."
• "Food was microwaved and served cold during Ramadan."
• "Sat downstairs where it smelt damp and not clean."
• "The place half empty they performed very poorly unfortunately."
• "Always cold inside."
• "The atmosphere is dead quiet no music or nothing."
• "However, please note that there is no lift access."