Naan Staap Reviews Summary

Customer Service

Pros:

• "Giving it 5 stars purely for the service. All of them were very nice and welcoming."
• "The shop is decorated with traditional Pakistani artwork. Super friendly staff."
• "The staff have always been friendly to me here, and the food has been consistently good."
• "Staff were good and welcoming! Service was very quick!"

Cons:

• "We did have to wait quite a bit for someone to come and take our order."
• "Had to wait 25 minutes just for 2 plain chapati and 2 teas."
• "Service has gone down hill, the young girl serving was talking to her friend while I was waiting to pay for a drink."
• "The customer service was absolutely disgusting and all staff were extremely disrespectful."

Food Quality

Pros:

• "The chicken qeema masala naan and lamb bhunna gravy served with roghni naan! Both dishes were so flavourful and filling - perfect for lunch!"
• "I loved the chicken dum keema naan, every bite of it was filled to the max also extremely juicy."
• "The dum Qeema naan and the pizza naan were very tasty."

Cons:

• "Nothing was right there. The food quality is lowest."
• "Terrible naan, no better than a pitta bread. Fillings tasteless."
• "The jalfrezi chicken had bones and fat, was not nice at all."
• "Ordered food which took over half hour to receive. Wanted to eat in but had to opt for take away in the end coz of parking."

Price and Value

Pros:

• "Price to quality ratio is decent."
• "My experience with these naans were definitely special as the taste was just unexpected overall. It is worth each and every single bite."

Cons:

• "Prices are mad expensive where food quality is lowest."
• "You would expect only the outer edge to not have filling then the rest of it full filling so for the price I think it maybe not value for money."
• "I ordered food by uber. Although the taste of the food was nice, the price of was very high."

Ambience and Environment

Pros:

• "Not just the food was fascinating, even their decoration for the cafe was eye-catching. I loved the wall art it was amazing!"
• "Loved the decor, specially the artwork in the shop, tea was very nice."
• "Interior is lovely, the naans are slightly over priced for what they are... The nutella one is delicious but way too much for what it is."

Cons:

• "This shop is a shining star on Ilford lane. Very economical we 4 people ordered, Naan chana, hareesa couple of stuffed naans and extra naans too and cost with 4 karak chai and it only cost us £30."
• "Poor customer service. Order chicken naan and there was no chicken. Horrible chef. They swear from their kitchen just we are from different background."
• "Nice food roughly a 7" stuffed bread will cost over £3.50 and you have a choice of stuffing from cheese cholate to spicy mince."