Fross Wedding Collections Reviews Summary

Bridal Dress Shopping Experience

Pros:

• "I had the best experience at Fross when I went to look for my bridal dress."
• "I recently got married and brought my perfect dress from Fross a year ago."
• "A lovely experience from start to finish."
• "I couldn't recommend Fross enough if you are on the search for your perfect dress."
• "Fross were fabulous from start to finish."
• "The whole team at Fross were amazing from start to finish."
• "My Mum and I had such a special day at Fross Wedding Collections."
• "Fross, Ava and Victoria were so welcoming and helpful when choosing my dress."

Cons:

• "As a bride to be one would think having their first dress shopping experience would be one to remember... sadly my experience was anything but."

Quality and Variety of Dresses

Pros:

• "It was so much fun getting to try on such a range of dresses."
• "The store is so nice and spacious and there’s such a good range to choose from."
• "Every time I went into the shop the staff were friendly, attentive and nothing was too much trouble."
• "I had very little idea of what I wanted but Fross gave me time to browse, made suggestions and ultimately helped me find my perfect dress."
• "Absolutely stunning dresses and a beautiful shop, making it the perfect place to purchase your wedding dress."
• "The dresses were just beautiful (but of course mine was the best)."
• "I fell in love with a dress on my second trip after narrowing down my options!"
• "The dress selection is really good and the shop is kept nice and clean."

Cons:

• "they didnt have 1 single dress in the style i was describing, tight fitting flared bottom."

Customer Service

Pros:

• "Ava was so lovely and really took the time to let me try on as many dresses as I liked."
• "I didn’t really have a great idea of what I wanted when I went in but they talked me through the different styles."
• "Ava was so so lovely and gave honest opinions on each dress I tried, yet wasn't overbearing or pushy."
• "Ava and Lynda were amazing! Went for my second try and fell in love with something completely different."
• "The staff were so warm and made me feel special."
• "I turned up an hour early for my appointment, stayed over 2 hours and kept them past closing time and at no point did I feel rushed."
• "The staff at Fross are very accommodating and friendly."
• "The whole experience at Fross was amazing. From the minute I walked into the shop I knew I would find my dream dress."

Cons:

• "Unfortunately for her a few of the dresses I wanted to try on were on mannequins but she didn't mind at all!"
• "Hopefully my experience was a rare one off and other brides aren’t made to feel the way I did on what was meant to be a really special day."