Cuttlefish Eco Salon Reviews Summary

Staff and Service

Pros:

• "The staff are super friendly and they play great music!"
• "Always a great experience."
• "A really wonderful place. The staff are very friendly and knowledgeable."
• "A great team of friendly, happy staff and stylists who clearly love what they do."
• "AMAZING salon! Lovely team and my hairstylist Teagan did a sensational job with a complicated hair dye request."
• "The atmosphere in the salon is very relaxed and friendly and I would highly recommend."
• "Fantastic service and environment."

Cons:

• "The stylist I got was also very awkward and didn't leave me feeling she knew what she was doing."
• "If you're a man don't get Jessica to cut your hair. Worst haircut in 40 years."
• "The receptionist especially and the new stylist were very frosty and the whole atmosphere and experience highly unpleasant."
• "The stylist was too concerned with their instagram pictures, wasn't concerned with the length desired."
• "Had so many mixed up communications from different staff/ receptionists."
• "I felt really uncomfortable at the salon, as apart from the initial discussion about my hair when I arrived she didn't say a word to me."
• "Very unhelpful and rude telling me scornfully that Stu was an 'artistic director'."

Quality of Hair Services

Pros:

• "Max, hands down is one of the best hair dressers I have ever been to! Colours and cuts my hair exactly how I want it!"
• "Thank you again to the team at Cuttlefish! Just had my second ever visit and Chyrese was again brilliant."
• "I am so pleased with my results from Gemma today."
• "Will definitely be returning and a must for curly haired people!"
• "Stu has worked wonders with my hair - he is a real professional and really thinks about the colour and cut."
• "Had the most fantastic haircut with Yo, she was an absolute artist."
• "Grace completely understood what I wanted and executed it perfectly."

Cons:

• "I went for a curly hair cut (Deva curl) but ended up with uneven layers."
• "I fully explained everything. I ended up with bleach pasted onto my root line which made it worse - patchy, yellow and a bright blonde streak running down my hair line."
• "Literally the worst haircut I have had in years. I asked for my layers not to be touched and the ones around my face resemble curtains."
• "Ended up with a female bob when I asked for a trim up."
• "Now have hair with dog ears."
• "It came out green and Stu scuttled off rather quickly."
• "I asked for a bright 'post box' red and it came out a plum pink."

Salon Atmosphere and Products

Pros:

• "I love this salon!! Lovely staff, amazing products and it is all vegan and cruelty free! What a dream!"
• "It's the kind of place that's absolutely ok to sit and relax and read a magazine."
• "It's a pleasure to sit here and relax knowing the products used are eco friendly (and smell amazing!)"
• "As I am vegan its good to know all the products are vegan friendly (and organic)."
• "Magic lives here... amazing craftsmanship and imagination."
• "Amazing customer service, atmosphere and experience."
• "The salon is eco friendly... they use Organic Colour Systems and the colour/products are cruelty free and vegan friendly."

Cons:

• "Only thing, I would say is that there needs to be a way where you can leave a tip on card.. since covid, I never carry cash!"
• "Just moved to Brighton, first time customer on a Saturday. I am not saying they are not good hair dressers, they just don't have the time to engage on Saturday with 1st time customers."
• "For me is goodbye to appointment with the curly hair specialist."
• "I was expecting 25% student discount but they have changed it to 20%."
• "My overall experience has been confusing and mildly frustrating."
• "This place requires the customers to wear a face mask because some of the staff don't feel comfortable with serving clients without one."
• "Be prepared to be asked for a £50 deposit for a colour if you are a new client."