The Haddon Hall Reviews Summary

Food Quality

Pros:

• "Food and drink was well priced and some of the best pub grub I've ever had."
• "The burgers were lovely and so was the sizzler."
• "The food was lovely, very fresh and tasty."
• "Fantastic lunch there. Fish and chips 2 meals for £10. Excellent value and cooked to perfection."
• "All meals were lovely, well cooked and fresh."
• "The food was good - as it has been on our visits over the past year."
• "Absolutely fantastic food and great service, I highly recommend!"

Cons:

• "We had Natchos which could have done with being served slightly warmer."
• "The rump steak medium rare it came over cooked tough as old boots and the chicken was dry."
• "Ordered blue steak, which the chef who was at the bar at the time of ordering said 'I prefer doing it blue rather than well done' yeah we got well done steak."
• "Not very nice had a mixed grill. Onions had no taste gammon was hard and dry. Steak was just full of fat."
• "The food was burnt and over cooked."
• "The sweet potato fries were overcooked."
• "Food was poor, most of the order was missing."

Service

Pros:

• "The staff were wonderful, the young lady serving was very attentive and she even put a candle on her dessert."
• "The service was good, the staff were very pleasant and the food came out hot, prompt and tasted good."
• "The man serving at the bar was very good and friendly and could handle how busy it was getting."
• "Staff were friendly, helpful and attentive."
• "Plates were promptly cleared."
• "Friendly helpful staff."
• "Staff are very helpful, pleasant and always aim to meet the needs of their customers."

Cons:

• "To be told when we got there that the pub was going to close at 8pm because the manager had a new girlfriend and couldn't be asked coming to work."
• "One member of staff not wearing a mask or observing social distancing."
• "The other 3 staff were on their phones down the side of the bar talking and doing nothing."
• "No welcome on arrival, bar server busy on a screen behind bar."
• "The older woman bar staff with short dark hair completely ignored our table."
• "Wasn’t even busy just lazy staff and very slow service."
• "Absolutely awful staff had a very rude attitude waited over an hour and a half for starters... food was just warm and not nice at all."

Ambiance and Cleanliness

Pros:

• "It's really improved since the refurbishment."
• "Very lively and nice family atmosphere."
• "A good place to meet with friends, and a pleasant atmosphere."
• "Great family atmosphere with friendly staff and clientele."
• "Very pleasant place, feels very friendly."
• "Really good atmosphere - food came quickly and service was friendly and efficient."
• "The atmosphere is warm and friendly, prices are reasonable and it is very family friendly."

Cons:

• "This was OK as a meeting place. The service was good and the staff very pleasant, but I felt it was a little worn and would be best served with refurbishment."
• "The place needs redecorating, venue run down."
• "The place is very dated and could do with a refurb."
• "The wall paper was ripped off."
• "The table was sticky…"
• "Our table hadn't been cleaned when we sat down."
• "The only downside I found here was the female toilets. The cubicles are tiny."