The Pavilions In The Park Reviews Summary

Swimming Pools

Pros:

• "Swimming pool with outdoor pool area too."
• "You can swim outside, which is nice."
• "The swimming pool has the potential for a better score and review, but it’s looking tired."
• "Absolutely brilliant swimming pool. So beautiful and warm."
• "Swimming pool is the warmest I’ve experienced in West Sussex & is perfect for my toddler to safely play & learn to swim."
• "The children's pool is fairly warm and nice and shallow for little one and the main leisure pool is great especially when you swim outside in this summer weather."
• "Good pools, though leisure waters are a little small (but the occasional duck joining you for an outdoor paddle is hilarious)."

Cons:

• "Was quite crowded and not able to swim properly."
• "The lazy river wasn’t working and half the changing rooms were out of action due to refurbishment."
• "The pool itself had very young life guards which were chatting to each other and ignoring kids."
• "The swimming area at the weekend is filthy."
• "The pool area could be really lovely- but is looking a bit worn & some of the features no longer work like the whirlpool bit outside."
• "There are lots of missing tiles in the outside pool, with mould and dirt."
• "The filtration can’t be working properly the water was full of hairs."

Changing Rooms and Cleanliness

Pros:

• "A place with great changing rooms, showers and locker rooms which all seemed fairly clean."
• "Good changing room facilities and you need a pound coin for the lockers."
• "The pool was clean, as were the changing areas."
• "The entire area is kept clean and tidy and all the staff are friendly and happy to help."
• "The gymnastics hall looks like they have everything you could possibly need for those activities, and the swimming pool suits everyone's needs."
• "The Spa facilities especially the sauna is excellent."
• "The facilities at the pavilions are amazing."

Cons:

• "Dirty and smelly changing rooms and loos often."
• "The swimming changing rooms are dreadful."
• "The whole place is very dirty."
• "Expensive to swim, expensive to park and changing rooms are not very clean."
• "The smell of strong urine, mud from shoes being worn when they shouldn't and bits of food and food packets on the changing rooms floor."
• "The floors in the changing rooms were disgusting nappies everywhere."
• "The mens gym changing rooms are filthy by mid evening."

Staff and Management

Pros:

• "Lifeguards are really friendly, staff throughout centre are friendly too."
• "Really helpful staff in the leisure centre."
• "The lifeguards where helpful and I really felt safe while swimming."
• "Staff are really helpful and friendly."
• "The staff are very kind and very helpful."
• "All the staff are friendly and happy to help."
• "Staff and personal trainers very professional, helpful and friendly."

Cons:

• "Management not doing managing very well."
• "The pool itself had very young life guards which were chatting to each other and ignoring kids."
• "I also found the staff on reception to be quite abrupt and dismissive."
• "Terrible staff. Terrible attitudes and overall a bad place to choose for swimmers."
• "Staff seem not to care. Recurring problem here. Not very customer-friendly."
• "Staff are generally miserable and the pool is rather dirty."
• "When this happens, the staff are not apologetic or even polite."

Value and Pricing

Pros:

• "General facilities good value."
• "It's not massively expensive and you do get a lot of swim time for your money."
• "Apart from that there is loads to do and the cost of parking is reasonable."
• "Great outdoor/indoor swim, nicely organised with just a few family groups and easy changing afterwards."
• "Kids swim lessons here are excellent value for money."
• "The membership is a good approach if you like swimming, ask for the system to follow your SWIMTAG...great idea to follow your routines."
• "Good classes and decent café."

Cons:

• "Pay for parking, pay to use gym and pay again if you want to swim afterwards."
• "Expensive to swim, expensive to park and changing rooms are not very clean."
• "This has got to be the most unreasonable gym I've ever been to. Prices of upwards £35 a month (+registration and 3 month minimum) for the tiniest gym there is."
• "Just a shame the parking is so expensive!"
• "£17 for 1 adult and 2 young kids with overflowing bins in changing rooms, dirty toilets."
• "Parking charges are heavy."
• "£18 for mum, dad and a 3 year old to swim (including car parking) That is absolutely shocking."