Best Party Hire Reviews Summary

Category: Bouncy castle hire

Address: 16 Stratford Rd, Lighthorne Heath, Leamington Spa CV33 9TN, United Kingdom

Phone: +447761907472

Rating: 5.0
based on 177 reviews.

Customer Service

Pros:

  • "Luke has been extremely helpful and friendly as well as quick to respond."
  • "Luke's customer service was faultless from start to finish."
  • "Luke was very helpful from start to finish, made booking easy."
  • "Luke’s communication is brilliant and everything felt very organised and easy."
  • "Luke was easy to communicate with, very polite and helpful and he made me feel confident even before the event."
  • "Luke and his team were very helpful during the booking process and were super professional and punctual on the day - highly recommended."
  • "Luke is really quick at responding to queries and kept in touch throughout the process."

Cons:

  • "However only 4 stars as quite a lot more expensive than alternative providers."
  • "They have a minimum order value requiring you to fill up your order with items you don't really need or want which I found frustrating."

Equipment Quality

Pros:

  • "The equipment was very clean and in great condition."
  • "All equipment was great quality and, most importantly, the kids had an amazing time!"
  • "The bouncy castle & slide was clean and of a high quality."
  • "Everyone loved all of the games which were all high quality and just what we wanted."
  • "The equipment is all clean and in great condition."
  • "High quality equipment which is well maintained and very clean."
  • "The bouncy castle was spotless and Luke did an amazing job of delivering and picking up on time."

Cons:

  • "We also hired the disco dome, unfortunately the rain meant this was unusable, we had this stationed outside and although we tried to wipe the entrance down when we popped the kids inside they immediately came out as the inside had got wet, definitely one for older children and the summer I think."

Reliability and Efficiency

Pros:

  • "They arrived in the morning all set up quickly."
  • "Set up and deflating time was super easy & stress free!"
  • "Your prompt delivery and collection times fitted well with our schedule."
  • "Equipment all set up and taken down on time."
  • "The set up and collection was very quick."
  • "Arrived on time and took care of everything."
  • "Prompt delivery and collection."

Cons:

  • "I booked a 10ft slide for outdoors but because of wind/gust it was not possible to set it up."

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