Chicken Shop Reviews Summary

Chicken Quality

Pros:

• "Their sandwich boasts perfectly crispy chicken that’s juicy on the inside."
• "Chicken tenders were 9/10, crunchy to perfection but golden brown not dark brown/over cooked."
• "I love the burgers here. They never disappoint."
• "One of the best chicken burger I’ve ever had up to date the Straight Up Burger."
• "What can I say except flawless, delicious, juicy chicken cooked to perfection."
• "Walked into the shop attracted by the rich fried chicken texture in the marketing images outside."
• "One of the best fried crunchy chicken I have tried, that pairs so well with the spice sauce."
• "Chicken wrap was really nothing special, calling it 'large' is a little outrageous, chicken tenders inside were good."

Cons:

• "The chicken sandwich was a bit plain and dry but I did get the straight up sammich."
• "The only down side is that the cups are quite small."
• "One word to describe this place “inconsistent”.. one time it’s great, the following visit it’s terrible with under-cooked chicken."
• "Not sure how reviews are so high. The fried chicken coating was similar to the frozen coated wings."
• "I recently visited Chicken shop and unfortunately had a highly unsatisfactory experience."
• "During my time there, I noticed 3 mice scurrying around, which was quite unsettling."
• "The Food was really good, We had their burger and it was really full of taste, Much less oily than the other halal burgers."
• "Food was amazing scrumptious, but abit to pricey to be honest it is chicken at the end of the day, not free range or organic basic battery farmed chicken."

Service and Staff

Pros:

• "Service and staff was very friendly. One very kind and beautiful lady came up to welcome and assisted and recommended with the order."
• "I recently had the pleasure of visiting Chicken Shop restaurant and I was so impressed with the customer service I received."
• "It was my first time visiting with my sisters and the food was amazing. The service was excellent."
• "The server was so nice and helpful when my friend and I entered and even gave us a rundown of the menu."
• "Great place for chicken burgers and probably the best in London!! The service was amazing with the meals coming very quickly."
• "I enjoyed eating this chicken shop. The staff in the Chicken Shop provided great customer service by welcoming, being polite and served the food on time."
• "First time to try the Chicken Shop and it was a wonderful experience. The only downside is that it is a bit pricey but the flavours well compensated for it."
• "The chicken here is Halal! They have self-service which is always a plus. Faster checkouts!"

Cons:

• "Limited space to sit though there is indoor and outdoor seating."
• "The ambiance is bit too noisy, apart from the customers noise, the music plays a vital role in that."
• "The atmosphere was given 4 stars because there was a bad smell for a bit, but they fixed it so."
• "One of the few shops to offer more than 10% nhs discount."
• "Below your local chicken shop quality at double the price. Not worth it. Also, the venue is too small and crowded."
• "Only negative was the cleanliness and availability of the toilets (especially as there’s only one toilet!) otherwise great experience."
• "The rubbish station allows for recycling so you know things aren't going to waste unnecessarily."
• "The only down side is that the cups are quite small. It's free refills but when the shop is busy getting up to move around and get to the drinks machine is a bit of a hassle."