Chicken Shop Reviews Summary

Food Quality

Pros:

• "Extremely good food! Absolutely a stop by for any day in London when in the area."
• "The flavor of the Korean tenders and chicken nuggets was fantastic."
• "Absolutely tasty and juicy chicken meal."
• "Chicken sandwiches and chicken tenders are fantastic."
• "The batter was perfectly crispy and the chicken was well cooked."
• "The chicken is really clean and high quality, you won’t see hair, blood or anything on try chicken."
• "The burger had the right balance to it. The chicken was moist but also crispy on the outside."
• "The chicken is unbelievably dry and bland. I’m surprised at all the 5 star reviews."

Cons:

• "The chicken is unbelievably dry and bland. I’m surprised at all the 5 star reviews."
• "Definitely not the same standard as the Putney branch. The chicken breast was chewy and no condiments in the burger as advertised."
• "I don’t really understand where all this great reviews that coming from..? Nothing much different (or better) than any other chicken shop including Kfc..?"
• "The only good thing about it is the friendly staff."
• "The cold drink dispenser wasn’t working it was only pouring water so we asked the staff member they can’t be bothered and said we don’t know… very bad service and food"
• "It was my first time and I wasn’t sure what to order until samriddhi came to help me and explained the options then made sure I was happy with everything after, really nice experience would definitely recommend"
• "Fillet was so thick each bite was like a punishment to eat. Spicy fries were okay nothing special. The wings were dry."
• "The chicken and fries were nicely fried, they were tasty and crunchy."

Customer Service

Pros:

• "good customer service, the manager kept checking on us which was appreciated."
• "The service was very friendly and efficient, creating a welcoming atmosphere."
• "the service is great, the staff are so so friendly and kind."
• "we were served by ibrahim he dealt with my overzealous and troubled cousin very well he helped us got us refills told us about his favorites and made incredibly helpful recommendations."
• "The food was delicious and customer service excellent."
• "I am not a big fan when it comes to fried chicken places such as KFC and etc, however, when I gave this place a chance my whole mindset changed."
• "Pratiksha was incredibly helpful as soon as we stepped foot in the shop."
• "Really quick, helpful and friendly service! My food was ready quickly but still tastes like it made fresh."

Cons:

• "The customer service assistant also makes you uncomfortable."
• "The staff is extremely lazy… then burger buns were very hard… gave me the burger without chicken patty in it."
• "Terrible service from the manager, failed to give a refund to a driver that his colleague made a mistake because it was too busy."
• "I mean, the food is pretty good, but blimey… We were pestered by annoying overly keen service staff."
• "Hi food was great however service was appalling. Woman at the till with the braids came across as she wasn’t happy about her job."
• "AVOID. Fake reviews. Overpriced garbage. Complete tourist trap."
• "The food was very good but the service was not. They only have two people working."
• "The servers were nice but I had to wait 25 minutes for K fries."

Price and Value

Pros:

• "they’re also on the pricey side but it’s definitely worth it."
• "While it was slightly expensive, I strongly believe every penny is worth it."
• "Plenty of room downstairs as there like 20 of us mostly young kids. Even got a 20% discount & unlimited refill drinks."
• "Prices are normal for what you get. Must try for a quick bite!"
• "Really tasty meal! The burger had the right balance to it. The chips are flavorful and they gave plenty of them."
• "The portions were great and price was pretty standard for a fast-food chain."
• "The food was exceptional and the staff were so polite, asking if we needed anything and if the food was up to standard."
• "The food was really good and cheap (trust me, London is really expensive so places like this can save you lots of money)."

Cons:

• "Walked in here because it was halal so off to a good start. However, looking at the menu, sauces were sold separately."
• "Utterly disgraceful service took me 20 mins to order a milkshake."
• "The only good thing about it is the friendly staff. Stay away!"
• "I'm sorry but it's a NO from me. It is nothing really special but for sure its well overpriced."
• "The food is mediocre and overpriced. Looks nothing like luscious photos they advertise."
• "Why spending £17 for something I could easily get for £6-£10 elsewhere... 🤔🤦🏻‍♂️😱🤯"
• "The cold drink dispenser wasn’t working it was only pouring water so we asked the staff member they can’t be bothered."
• "I ordered Korean chicken wings and fries, but unfortunately it does not taste Korean and not very nice … And chips was all soft and too much salty sauce."