Zizzi - Earl's Court Reviews Summary

Food Quality

Pros:

• "The food was well presented and fresh."
• "The taste on the food was lovely and would definitely return on our next visit."
• "Food was great."
• "The food was pretty decent but severely underseasoned."
• "The pizzas are great."
• "The food was really tasty and fresh."
• "The food was good though - I had a delicious butternut squash salad."

Cons:

• "The brushetta was awful."
• "The pizza and pasta we ordered for mains were absolutely dire."
• "The food was ok, but definetly overpriced."
• "The bottom layer of pasta was completely burnt to the bottom and edge of the bowl."
• "The antipasti platter we ordered came with peppers but the kitchen somehow forgot to defrost them so they came frozen and ice cold"
• "Food didn't taste good at all. Only orange juice tasted good."
• "The spaghetti pomodoro was bland and we got a big chunk of probably ten spaghetti stuck together in one big lump"

Service

Pros:

• "Staff were friendly. An allround pleasant experience and meal."
• "Staff attentive but not in your face, food came quickly."
• "Staff friendly and attentive"
• "A very recommendable restaurant. The staff was very attentive and polite."
• "The Sicilian waitress was very attentive and kept our drinks topped up."
• "Friendly atmosphere, staff greets you immediately and super friendly."
• "Staff were very friendly and helpful, it was comfortable, it was reasonably priced."

Cons:

• "Never, ever I have seen such careless faces and service and such a thick skin staff."
• "Very slow service. Friendly enough to begin with but not attentive staff."
• "Came from Dubai from one of the best outlined hotel chains and was faced with rudeness and the worst service ever."
• "Service took forever to seat us."
• "Management didn't offer anything other than an apology for the delay which I thought quite bad."
• "Absolutely horrendous service. Would not recommend to anyone."
• "Service was really bad. Waiters kept talking to each other and not paying attention to anyone who calls upon them."

Value

Pros:

• "Just about worth the thirty quid we paid but without the twenty pounds voucher it would have felt extortionate"
• "Great food and portions for reasonable prices."
• "The food is good and the service is great. Price is reasonable."
• "Food reasonably priced, drinks are on the dear side"
• "Food is yummy and affordable."
• "Price is good too."
• "Pizza and pasta dishes were great, and quite filling."

Cons:

• "While everyone is enjoying their meals, we waited there for over an hour for nothing."
• "Food was alright but service was absolutely disappointing."
• "The food was ok, but definetly overpriced."
• "No drinks offered on seating, waited 10 minutes and left."
• "Food was ok but the mains couldn't eat after finding a DEAD COCKROACH on the stairs on my way back from the loos."
• "It just wasn't worth it for the food and what it cost."
• "Food is really overpriced!"

Ambiance

Pros:

• "Classic street-side venue, with lots of active people and vehicle traffic."
• "I really liked the place and I’m usually very critical."
• "Again, it's a cute place and well decorated."
• "Ambiance was great as always."
• "Lovely staff, great menu, yummy food, and a pleasant atmosphere."
• "Restaurant was clean and busy :)"
• "I liked the environment, large Italian portions and delicious food."

Cons:

• "If you are dining at Zizi make sure to look out for your bags and valuables"
• "They were a bit busy and they kept stacking dirty dishes on other tables already piled high."
• "Some other plates that were also dirty"
• "We felt ignored the whole time."
• "We were stuffed in on a long bench about 3cm from the people next to us."
• "Stayed in London from Australia for only 5 days, ate here 7 times."
• "They have tried to rush us to leave continuously."