Tenpin Doncaster Reviews Summary

Customer Service

Pros:

• "The staff were great and the manager on the front desk really went above and beyond."
• "Took my grandsons to Tenpin, was greeted by a very friendly man on the booking desk."
• "The staff are always polite and friendly."
• "Lovely staff, very helpful."
• "Credit to the management of this venue, fab job."
• "I would just like to thank all the staff at Doncaster bowl for a great night on Saturday."
• "The venue is very clean, staff very friendly."

Cons:

• "Terrible had to wait 50 minutes for a larger & lime and 45/50 minutes for food which came out dry and not edible."
• "But a random man came and sat in our lane bench and all the staff noticed and decided to just have a conversation instead of ask him to keep bothering us."
• "Hard work to book, customer service is terrible, gave up in the end and booked at a far better place."
• "Also the staff were shocking no help whatsoever just told us what lane to go to and that was it."
• "After a long wait a girl came with a really bad, rolling eyes, can't be bother attitude."
• "The staff serving was slow, a busy Saturday and one person on reception."
• "The service tonight was shocking."

Facilities & Cleanliness

Pros:

• "It’s a good atmosphere, with a good amount of bowling lanes."
• "The place always seems clean."
• "Even with all the music & flashing lights, it was an enjoyable experience and nice to see the covid precautions, perspex dividers and general cleanliness."
• "This venue is completely accessible for the disabled."
• "The Covid measures still in place were extremely reassuring, effectively shielding you in your own lane."
• "Compared to the other venues nearby tenpin has excellent facilities and features available on the lanes."
• "The venue is very clean, staff very friendly."

Cons:

• "A breeding place for covid, hundreds of youngsters mixing, no masks no anti bac no soap in toilets."
• "One thing I can fault is the machines that don’t always work as they should."
• "Sanitisation was non existent. No soap in toilets, health and safety would shut this place down in a heart beat if it was visited by them."
• "The lane was dirty with the left over trays and empty cartons from the previous occupants."
• "Very busy looked totally understaffed... It was roasting hot in the building but cleaning and sanitising wasn't a priority at all."
• "Very cramped, screens in between bowling alley made it feel like you were in a fish bowl, with no room when taking your turn to bowl."
• "Less than average bowling alley. They allow outdoor shoes on the lanes. There has been no investment in the place for years."

Value for Money

Pros:

• "Pre booked online on a Tuesday and got half price for the whole family. £12."
• "Great prices. Good food."
• "Prices are very fair."
• "2 games each was less then £25."
• "Drinks are well priced."
• "Enjoyed the food we ordered. Would recommend, look forward to going back again."
• "First visit in years. Enjoyed the atmosphere. Good evening with friends from work."

Cons:

• "Didn’t end up bowling tho as there was a 3 hour wait time."
• "The cash machine charged 1.85 to use though so if you're planning on using actual money for the arcade machines then do it in advance."
• "Went on new years eve... Will not be going back ever again after spending nearly 100 quid in this place."
• "It’s a very expensive couple of hours out and after wasting my money twice not sure I’d make the same mistake again."
• "We had a drink at the bar before our Lane was ready and the prices are a bit dear."
• "Great bowling but at a hell of a price!! The Bar is extortionate price wise."
• "Expensive and not very welcoming."