Westminster Tea Rooms Reviews Summary

Atmosphere & Decor

Pros:

• "Love this place you really do step back in time really atmospheric which is helped by the nostalgic music, the decor and the Crockery (China cups and silver teapots and coffee pots) with loose leaf tea."
• "A delightful step back in time."
• "It's like stepping back in time. The afternoon tea was delicious."
• "It was like taking a step back in time with the music and the decor."
• "Step back in time and enjoy an atmosphere from a bygone age."
• "The oldie atmosphere with music and the staff dressed in old fashioned attire."
• "On entering we were happily transported into another age."

Cons:

• "Gets VERY busy, can be hard to get a table, and tables can be crammed in."
• "Salt&pepper jars needed a bit cleaning but the Psncake was perfect."
• "Only takes cash or cheques NO DEBIT OR CREDIT CARDS!"
• "Waited 20 minutes for a table to become free, which is absolutely fine, but then waited 10 minutes for it to be cleared."
• "The waitresses had to wear old fashioned maid's outfits and it made me feel awkward."
• "Very busy today, delightful sandwiches and cakes as usual... Slow service, but it was very busy."
• "I used to love this tea room... very unprofessional very rude staff this time really upset me... definitely won't be returning and will be saying it to lots of others."

Food Quality

Pros:

• "The food is all home made, delicious and large portions."
• "Amazing Vegan food available, especially the desserts."
• "Best GF scones I’ve ever had."
• "Lovely food which was served piping hot and tasty."
• "Scampi and chips, steak and kidney pie and chips really tasty, fresh and piping hot."
• "The food was delicious, I couldn't fault it!"
• "The homemade fish pie, and fish (salmon) was in massive chunks."

Cons:

• "Ordered Welsh rarebit soggy bread not good no one checked back on me."
• "She ordered the vegan lasagne... It resembled the tatty sole of an old shoe…curled up and hard."
• "Food was nice, but don't think it was value for money, in fact thought it was expensive."
• "Service was slow and 2 items we ordered didn't arrive."
• "The food was fabulous and all plates were empty."
• "I had the Welsh Rarebit, it was divine."
• "The food is delicious. And almost all food has a gluten-free variation."

Service

Pros:

• "Service was excellent and speedy even though they were really busy."
• "The staff were efficient, courteous and well trained."
• "Wonderful decor, staff, service and food."
• "Always a pleasure to visit, lovely staff, lovely food and presentation and well worth five stars plus, visited last week."
• "The staff are very friendly and can't help you enough."
• "Lovely waitress, good value and lovely setting and atmosphere we will be back again certainly."
• "The service was polite, attentive, and friendly."