Angel Beauty Parlour Reviews Summary

Category: Beauty salon

Address: Unit 97 County Mall Shopping Centre, Crawley, RH10 1FP, United Kingdom

Phone: +441293270050

Rating: 4.6
based on 173 reviews.

Customer Service

Pros:

  • "Fulgani the Beautician was lovely. Looked after me brilliantly."
  • "Very peaceful environment while I waited, Harpreet did a wonderful job with my underarm wax."
  • "Honestly such a welcoming beauty parlour; I walked in and with 5-10 minutes I was in the chair."
  • "Hi I Met Bintu today and she was incredible. Loved how professional and friendly she was."
  • "I went in today to get some waxing done and was served by the lovely Pari, she made me feel comfortable and at ease."
  • "Went to get my eyebrows waxed (sensitive). Jalpa who was one of the staff there in the morning was so polite, made me feel comfortable and welcomed as soon as she saw me."
  • "I have been going to this salon for a while now. I have always booked my waxing appointments with Binta who is excellent at what she does."

Cons:

  • "Took my 8yr old in to get her ears pierced. Woman was in such a hurry and the gun got stuck on her ear!"
  • "Not good customer service at all."
  • "Poor customer service and poor quality manicure were the defining features of my experience at Angel Beauty Parlour."
  • "I complained but was told it was my eyebrow....fuming I confronted the manager who just looked at me blankly with nothing to say!"
  • "Very poor customer service and time management asked me to wait for 20 mins and when they still did not attend to me after 30 mins."
  • "Really disappointed with the service. Kept springing hidden fees on me."
  • "I had the worst experience here.. Customer service was very poor."

Quality of Treatments

Pros:

  • "I just had an Indian, head, neck and shoulder massage and it was fantastic."
  • "I would highly recommend this place for waxing especially. I get my waxing done by Binta."
  • "Fabulous experience whilst having my pedicure and shellac polish."
  • "Without any doubt I will not trust anyone else apart form Angel Beauty. They are THE BEST!!"
  • "Been going here for almost a year now, for threading and waxing. Without doubt the best."
  • "Had my eyebrows laminated today by Binta which is a new treatment they are doing! Couldn’t be happier with the results!"
  • "Sakshi was incredible. I arrived at the salon late, received amazing service. Manicure and Union Jack πŸ‡¬πŸ‡§ nail art. Perfect results."

Cons:

  • "I did nail acrΓ­lic in new year (30th December) and the third day the whole acrilic came off."
  • "Pedicure poor, unsure of cleanliness of tools used. Nail drier machine was filthy!!!"
  • "The gel polish that I got has bumps on them. I paid Β£5 on top of my manicure price to get my cuticles removed which made me laugh."
  • "Will never use them again, none of the stuff was washed and the towel was used previously."
  • "Worst place. Asked to remove the hair growing in my brows, just a touch up, not to mess with the design. They destroyed them and now it looks like I'm back in the 80's."
  • "I had really bad reaction from face wax. I got burned upper lips, chin, and cheeks."
  • "Both massage chairs broken yet full price still charged."

Value for Money

Pros:

  • "I visited 2 days ago paid Β£16 to thread and tint my brows. Apparently there is a long lasting option meant to last 2 weeks minimum so I went for this."
  • "I have my nails done in this lovely beauty shop that I strongly recommend."
  • "I was always very scared but they did amazing job."
  • "The best makeup artist ever! Zeel."
  • "My daughter and I both had a pedicure, the ladies where very welcoming and did an amazing job."
  • "I popped in a couple of days before Christmas for a full set of acrylics. Within 15 minutes, Yleni fit me in."
  • "I've been going to that beauty Parlour for years now and had never regretted it."

Thanks! Your review is awaiting moderation.