Browns Pie Shop Reviews Summary

Service

Pros:

• "The service was excellent."
• "The staff went out of their way to accommodate us on a very busy day."
• "Service is always quick and friendly."
• "Very attentive and friendly service."
• "We were served by the lovely Emily, and Georgia, who were; professional, warm, welcoming, and knowledgeable."
• "Service was excellent and punctual."
• "Staff were friendly and professional."

Cons:

• "We felt rushed and pressured to leave as soon as we finished."
• "Me and my boyfriend have been here a few times with no issues previously however on our last visit experienced awful service."
• "Horrible service, took 40 minutes to get the starter which was horrible and cold."
• "Twice we had to go find a waiter as items we had ordered just didnt appear or we waited soooo long for a desert order to be taken."
• "Service very slow."
• "It took a long time for our order to be taken and for us then to be told that half of the pies that we had ordered had run out."
• "The waitress attempted to clear the table whilst my colleague was actually holding the slice of bread from their starter and about to take a bite!"

Food Quality

Pros:

• "Everything about this place is superb."
• "Superb place, probably the best meal the wife and I have had together in 10 years of marriage."
• "The pies at Browns Pie Shop are delicious!"
• "Best Sunday lunch ever! Slow roast belly pork melt in the mouth perfection."
• "The deserts were a very good size and very tasty."
• "Bought a couple of pies to take home for dinner, a game pie and a lamb pie. My word, we agreed these were the best pies we've ever had."
• "I’d definitely recommend the steak and stilton pie which was the standout one for all of us."

Cons:

• "Very overpriced!! Don't waste your money."
• "The ground level room was tiny, claustrophobic and very noisy!"
• "Felt really average and overpriced unfortunately."
• "The veg that goes with the main meals is a little lacklustre."
• "The restaurant is tired and looks as if it hasn’t been decorated in years, cracked and peeling paint and not as clean as it should be."
• "Inside is dull and not very intimate."
• "The menu is dull and lacks imagination."

Atmosphere & Decor

Pros:

• "There is a great atmosphere in the old building."
• "All this added to the restaurant's historic location on Steep Hill."
• "The setting is great too - a beautiful old building where T.E. Lawrence once lived."
• "This quirkiness gives the dining room, a quaint, welcoming, warm, and cosy atmosphere."
• "The atmosphere is so homely and comforting, I'm so glad we came here to celebrate the day."
• "Nice atmosphere here and lovely food served by attentive staff with a fun sense of humour."
• "The atmosphere of the place itself is lively, without being too much."

Cons:

• "The table size for 2 people is tiny and we had to take the box holding the salt, pepper etc off the table to give enough comfort for our lunch plates."
• "A very average lamb pie accompanied by a poor amount of mash potato and a few bits of vegetables."
• "The price was ridiculous for the amount of food we all got."
• "Place was a bit small and tables were quite close to each other."
• "Hot, stuffy and claustrophobic."
• "We were seated in the basement which was cold and damp."
• "It's just a little cramped really and the seats are soooo hard."

Value

Pros:

• "Our party of 11 people ordered from the Early Bird menu which gave us an excellent choice at a terrific price."
• "Family of four ate for just under £50."
• "Moderately priced food, friendly service and good sized portions."
• "Two courses and a bottle of wine for two at just over £30 a head."
• "The prices are reasonable, especially for the portion sizes you receive."
• "Prices were reasonable (between £10-15 for a main course)."
• "The food is seriously good and great value for the quantity."

Cons:

• "Pork Pies ridiculously SMALL."
• "Nearly £16 for a pie and mash dinner."
• "Even the small pies are too big, and they're too salty."
• "Disappointing lack of range of beers (only 1)!"
• "The drinks are grossly overpriced."
• "Our bill of 70+ pounds for 2 pies and a bottle of wine didn't seem worth it."
• "Being charged £1.50 EXTRA for 7 chips instead of mash borders on ridiculous👎or highway robbery!!!"