Gillray's Steakhouse & Bar Reviews Summary

Food Quality

Pros:

• "The steak was Grade-A and cooked to medium rare perfection."
• "The food was delicious and staff were very friendly and welcoming too."
• "The £49 T-bone steak was to die for, simple amazing."
• "All the food were delicious and impressive."
• "The rib eye was absolutely fantastic, absolutely recommended with red wine sauce and mushrooms or broccoli."
• "Every dish was beautifully presented and absolutely delicious; the steaks in particular were huge and cooked to juicy perfection."
• "The food was fantastic, I had the pork ribs and salt and vinegar chips."

Cons:

• "The continental breakfast was ok. The muffins were bland and the fruit wasn't plump and delicious."
• "In our party of 5, we all got different cuts of meat and it was all tough."
• "The steak was really bad, I asked for medium rare but it was medium."
• "The steak was terribly underwhelming and charred."
• "The steak was a huge piece of meat, but wasn't cooked well and tasted rather chewy."
• "The 'steak' was a bad cut of meat with fat and veins!"
• "The steak was very average and they forgot to bring out the sauce."

Service

Pros:

• "Staff were very friendly and polite as we didn’t realise we had to book but we were treated very well throughout our stay there."
• "Service was excellent."
• "Waiter was so attentive and so friendly."
• "Service was fantastic and the dining room was spacious with a great view."
• "Their service was efficient, very customer-centric, and organized."
• "Service was first class, friendly and attentive, without being obtrusive."
• "The service was exceptional. The staff were so courteous and professional."

Cons:

• "Service was terrible food mediocre at best."
• "The service was poor. We waited an hour and a half for our food with no attention in the meantime."
• "After we finished eating we spent another 15 minutes with dirty dishes on the table."
• "We also had to get up and get our own juice since our racist waiter only checked on the white guests while he ignored us the whole time."
• "Service was friendly but slow."
• "Service other than the head waiter who was friendly and approachable, was extremely slow, waiting ages for drinks."
• "The service was a little slow but the waiters were friendly."

Ambience and Location

Pros:

• "With an stunning view of the London Eye, this place turns into a MUST GO in London."
• "The ambience was fantastic, you are not crowded in."
• "It’s gorgeous Restaurant with a fancy environment."
• "An incredible view of the Big Ben, amazing interior design and classy mood."
• "The restaurant has a beautiful view of the Thames."
• "The place is lovely with good view of London eye and River Thames."
• "Great setting with awesome bar area to wait for your table. Great river and Westminster views."

Cons:

• "Ambiente - old but OK, floor need to be reviewed."
• "One of the two downfalls we had was the air con was right in front of us, which it became quite cold."
• "Tired hotel restaurant with zero atmosphere charging steakhouse prices for fairly average food."
• "The Atmosphere: Tired looking restaurant."
• "You have a mediocre view of the River Thames if you are lucky to get seated in one of the better tables."
• "The view is of the side of the London Eye, better seen from outside if that’s your thing."
• "Decent views through dirty windows."

Value

Pros:

• "Worth trying to see what offers are going too!"
• "£15 💷 steak is phenomenal, you just need to ask for it."
• "We had a deal from booking a table, which made it exceptional value."
• "Food was tasty and good value on their £25 3 course menu."
• "The value was excellent with a set menu plus cocktail for £30."
• "The steak and chips for £15 was good value considering the place has an excellent view of the Thames."
• "Service is good, price point reasonable for this kind of experience."

Cons:

• "If you’re ready to pay 24£ of starter lobster this restaurant is for you."
• "It has 'A little bit for everyone', but we did notice the prices are quite pricy away from what we had, but that is quite standard in London for these places."
• "The price is more justified by the location than anything else."
• "Disgustingly overpriced for what you get."
• "Adding back the voucher value, the bill for our meal came to around £220, of which £50 was spent on drinks. Far too expensive relative to the quality of the meal we had."
• "You are looking at £250 for two courses for a family of 4 for not very much, everything is a side at extra cost."
• "Incredibly expensive for what it was."