Mobiles Fix Reviews Summary

Customer Service

Pros:

• "The staff member who assisted me was knowledgeable and friendly."
• "Very friendly and knowledgeable staff who offer a no fix no fee service."
• "These guys did not only give me suggestions but assisted in fixing the issues."
• "Fantastic mobile repair shop wouldn't go anywhere else. Staff are always so helpful."
• "The gentleman at this shop is extremely professional and competent."
• "The guys gave me a great deal on a new Samsung S8 and set the phone up while I waited."
• "My phone was checked up within the first few mins of my arrival and despite the damage being very severe my phone was fixed very quickly."
• "The service I received from Mobiles fix was first-class throughout."

Cons:

• "Good prices, bad vibes. The guys there knew what they were doing I think, but they didn't seem happy about the price."
• "The people here are much better at deflecting blame for a faulty repair than actually doing a good repair."
• "AVOID THEY CAN LIE JUST FOR THE SAKE OF MONEY."
• "The service you provided me was absolutely terrible, I gave you my phone to fix my screen but instead you broke my home button."
• "Promised to fix the screen for £40, install the protective glass for £5, said it will be ready at 17:30. In reality, I had to wait 30 minutes more."
• "BEWARE DON’T EVER USE THEM EVEN IT IS YOUR LAST RESOURCE TO HAVE YOUR PHONE FIXED!!! THEY ARE VERY UNPROFESSIONAL AND RUDE BEYOND IMAGINATION!"
• "I've been today to get my charging port service done and not changed and these lot tried to charge me £45."
• "They fixed my A71 in under an hr (broken screen). Brilliant and very quick service, very hassle free and will definitely be using them again."

Quality of Repair

Pros:

• "The repair was completed within the same day, and my phone looked as good as new."
• "Got my phone fixed in this shop, phone was badly damaged and these lads fixed it."
• "My phone is in perfect condition and they even offered me a free screen protector."
• "Mobiles fix used original lcd, which I can feel it with original colours."
• "The screen quality is totally different when mobiles fix did it for me, my keypad is working a lot better."
• "I have just bought a new phone and everything transferred from my old phone."
• "They managed to repair a phone that I thought wasn’t repairable. It actually looks like a new phone."
• "They fixed my A71 in under an hr (broken screen)."

Cons:

• "After they replaced the housing on my iPhone my camera stopped working and charged me £60 for a new camera."
• "Took my phone there to get a new charging port and after my first try picking my phone up it was still not charging."
• "The repair shop next door had discounts on iPhone screen replacement for my daughter's iphone so thought I'd try them out."
• "They made up a story that it wasn’t my battery it was backlight (brightness) which has gone on my phone. Hence, they send it to a specialist to have it fixed."
• "Don't recommend. I gave my phone in cause the touch screen didn't work a month later it broke again."
• "I had to wait 30 minutes more with my screaming child, they did not install the protective screen."
• "The people here are much better at deflecting blame for a faulty repair than actually doing a good repair."
• "i've been today to get my charging port service done and not changed and these lot tried to charge me £45."