Address: 21a Catherine St, Salisbury, SP1 2DF, United Kingdom
Phone: +441722421424
Rating: 4.9
based on 225 reviews.
Customer Service
Pros:
"Tony was super in sorting this for me and transferring all my data to my new phone, even staying past closing time to get this done for me!"
"Highly recommend to everyone, keep up the awesome service."
"They give excellent, informed advice, they are friendly, honest, professional and not at all pushy."
"Everytime I have been met by friendly, happy, and helpful staff."
"Tony was absolutely amazing. customer service is second to none and nothing was too much trouble."
"The staff were very knowledgeable and quickly understood what was important to me in my next phone."
"Friendly and very helpful staff who explain everything in understandable language and do not charge unreasonably."
Cons:
"Charged my pops £25 for 10 mins and didn’t solve the problem attitude is something else felt like slapping some sense back into him."
"Buy’s reviews for discounts."
"They totally messed up a replacement of my iPhone 6 Plus screen."
"Then I found I could of have had Apple fix screen for £15 less in the first place!"
"Poor technicians. Poor after service. Cheaper alternatives."
"The screen never worked properly and had scratches on edges where they forced new screen into casing."
"Due to the new screen protector the finger print scanner does not work."
Repair Quality
Pros:
"Fixed my iPhone problem in a few minutes and then said I didn’t owe them anything for doing it!"
"Came in thinking I’d have to spend £500 to buy a new phone but Tony said he thought he could fix the problem. Half an hour later and my phones working like brand new and for a fraction of the cost."
"Craig and his team did a fantastic job in repairing my phone when there was an issue with the camera."
"No issue is too hard for them to fix and if they're not sure they will know someone who can help and advise you accordingly!"
"Called up this morn as hubby's phone crashed and wouldn't charge they said bring it straight down and we can sort it they changed the battery over straight away and now it works perfectly thank u so much."
"Tony at Accessory Depot who fixed it in no time at all. He offered lots of advise and helped me with backing up my whole families phones so I never lose any photos again."
"Craig fitted us a screen protector and its perfect!"
Cons:
"Took it to another repair place who told me they had damaged the internal hardware of the phone and replaced screen with a hyper sensitive screen and used the wrong screws."
"£40 for a poor battery is over priced."
"Got the battery last week and the batter health/ capacity has already gone down by 1% at this rate the battery will be dead forever within a year or two."
"Took them 3 hours to replace a broken iPhone 5 screen. Completely broke within 5 days."
"After a few days, the screen went funny, so I headed back to the store."
"Tony advised against repair as further faults may occur, due to water damage."
"This place is terrible. Avoid! I'd give them zero stars if I could!"
Value for Money
Pros:
"Came in thinking I’d have to spend £500 to buy a new phone but Tony said he thought he could fix the problem. Half an hour later and my phones working like brand new and for a fraction of the cost."
"I am over the moon with the friendly service and money saving advice!"
"They charged a very reasonable price and reassured me that it would be fine."
"My phone suddenly became completely unresponsive the day before a drive across the country. It wouldn’t turn on and I thought it was finished. This company received my phone at 8am and it was fixed by 12pm the same day for £25."
"Case wasn’t to my expectations and I dropped my phone only a day later and the screen protector saved it, only cost me £5 down from £10 because I got my screen fixed."
"The best phone shop in Salisbury, helpful, know what they are talking about, reasonably priced, and you get follow up if you have problems."
"Your pricing is also very reasonable for the brilliant help you provide."