John Payne East Greenwich Estate Agents Reviews Summary
Category: Real estate agency London
Address: 11, 15 Woolwich Rd, London SE10 0RA, United Kingdom
Phone: +442038461414
Rating: 4.9
based on 188 reviews.
Professionalism and Communication
Pros:
"John Payne estate agent dealt with the sale process very professionally."
"Sam has worked tirelessly to help us complete on our flat sale. Always very professional and communicative."
"Throughout the sales process, Sue was responsive and efficient."
"Extremely positive experience with John Payne - Sam Wilkins has shown a great deal of professionalism."
"Susan Denny helped us purchase in East Greenwich. She spent the time getting to know us and the requirements we had."
"Susan has been fantastic from the time she started to show us properties all the way to the completion date."
"Sue Denny was great from the moment she first valued our flat to completion. Sue was incredibly proactive throughout."
"Sue, Lucy and the team were particularly helpful in securing our sale and seeing it through to completion."
Cons:
"My experience was a comedy with John Payne. In my 2 years of renting i had to live in hazardous conditions."
"Avoid renting from John Payne at all costs."
"My impression is that this agency is managed in a very chaotic way."
"I rarely post review online, but Sue really deserves one. The communication from her was superb all the way through and provided detailed explanations when viewing properties, I owe her a massive thank you. Highly recommend!"
"We had a good experience finding our flat with John Payne. They were responsive and worked around us."
"John Payne in East Greenwich have been stupendous in making our dreams come true."
"Through difficult circumstances including covid, always stayed positive about selling our flat."
"Found John Payne and partners helpful in both selling and buying, and appreciated the transparency and push they provided to complete the selling / purchase chain."
Customer Service and Support
Pros:
"Sue Denny is absolutely excellent. Our family has bought two houses from her and I find her extremely responsive, transparent, speedy."
"An excellent estate agent. We were based with the East Greenwich office and they have been excellent from start to finish."
"Georgia went above and beyond to assist us in finding the perfect rental property, and her professionalism, friendliness, and welcoming demeanour truly set her apart."
"The service in John Payne in Greenwich is absolutely fantastic. They were extremely professional throughout the process."
"Lucy and the team were great, helping us find our dream home in Greenwich."
"Amy helped me find a place in Greenwich and was highly professional, friendly and proactive throughout."
"We have had a warm, professional and diligent service from booking an appointment to confirming moving in details."
"I'd just like to thank Nick, Lucy & the team at John Payne East Greenwich for helping me through the sale of my property."
Cons:
"I wanted to rent a property through this agency, the agent Nathan...then i have given them all my details and £500 first deposit and what I've got at the end from them just two days before to move in."
"My own experience using John Payne has been a very positive one. At every stage they went above and beyond to help me if I was unsure of anything."
"It was great dealing with Susan Denny throughout the buying process. She was very professional and provided updates throughout the process making it all very stress free."
"Really pleased with the service from John Payne. In selling a flat, agent Tracey got viewings on the property, and an offer which led to a sell after a unproductive time with another agent."
"I rarely post review online, but Sue really deserves one. The communication from her was superb all the way through and provided detailed explanations when viewing properties."
"We are so glad to have instructed Sue at John Payne to sell our house, she was wonderful: providing helpful advice to ensure a smooth and fast sale, efficient and always available."
"They gave us confidence throughout and we really felt we could trust them."
"Very professional service (especially if we compare to other professional agencies we came across in Greenwich)."