Laser Clinics UK (Westfield White City) Reviews Summary

Professionalism and Staff Attitude

Pros:

• "Lubna was very professional, knowledgeable, and made me feel comfortable throughout the entire procedure."
• "The staff was professional and made me feel comfortable throughout the process."
• "Great customer service. Nika did my facial and she was really good at her job."
• "I had a great experience at the laser clinic. The staff was professional."

Cons:

• "I really don’t recommend to do your laser hair removal with all the other staffs because I had appointments with different staffs. They really don’t do their jobs well."
• "Disappointing experience, this is my 3rd times to come, I had an appointment last 2 weeks. Today is my scheduled I arrived at the clinic I tell to the staff that today is my schedule I show my booked reference 3 staff said that I don’t have booking information."
• "Not well trained staff. Don’t know what to speak on the phone they give you wrong information."

Effectiveness of Treatment

Pros:

• "I've only had 2 sessions on my face with myLaser but my hair growth has reduced significantly and am so happy with the results."
• "The treatment was effective, and I noticed a significant reduction in hair growth after just a few sessions."
• "I have been going to laser clinics for a year now and I have amazing results."

Cons:

• "Although staff was friendly, laser results are not the desired ones. I had many laser sessions in the past in different clinics and only this time hair hasn't fallen one month later."
• "Terrible customer service & I didn’t get to do my last laser treatment appointment as it's been expired even though I have pre-paid for it."

Customer Service and Support

Pros:

• "The people in the clinic are absolutely helpful. It was an emergency for me, I needed an appointment urgently."
• "I’ve had my 1st laser hair removal session and had a really good experience! The clinic is spotless and the staff is very friendly!"

Cons:

• "Seems as though this clinic only wants your money but not to fulfill your treatment. Worse experience I’ve ever had."
• "In all honesty I wouldn’t recommend this service! They only care about money not the treatment."