Toby Carvery Bolton Reviews Summary

Food Quality

Pros:

• "The choice of meats and vegetables was fantastic and again the carver was equally as friendly as our waitress. Our meal was nothing less than perfect!!!"
• "The food was delicious with everything just cooked as I like it anyway."
• "Food was hot and fresh."
• "The food was fabulous, fresh and well cooked."
• "Food really good quality."
• "The carvery food was tasty and plentiful."
• "The food was great value especially the 50% off offer."

Cons:

• "Absolutely disgusting order. Came with burnt potatoes, missing vegetables, all slopped and mixed together, completely watery gravy and absolutely freezing cold."
• "Greeted by what looked like leftovers, very few potatoes left, stuffing very very dry."
• "Meat looked dried and cardboard like."
• "The vegetables are another story bland due to being overcooked so soft and sloppy."
• "Food basically was rubbish, meat was ok, but the rest just wasn't edible."
• "Some food items not available, what was available was overcooked & dry or swimming in fat."
• "The sausage where only just warm."

Service Experience

Pros:

• "The service was excellent, the waitress a lovely young lady called Bobbie she was really good,polite, very attentive and happy and smiley!"
• "Carla was amazing! Popped in with a friend on the way to the airport for a bite to eat. Carla welcomed us and provided excellent, quick service whilst remaining friendly and chatty."
• "Elisha our server, had amazing customer service skills."
• "The staff were very helpful and friendly. The atmosphere was great."
• "Great customer service from Carla our waitress."
• "Our waitress was extremely lovely, made us feel very very welcome."
• "Fantastic service, the staff were so friendly and polite. Nothing was too much trouble."

Cons:

• "It was unwelcoming seeing it was all a mess."
• "Absolute joke of a service and will not be going back."
• "Very poor staff experience! We arrived at 5.50 and was told that we would have a 1 hour wait to be seated as we hadn't booked."
• "Sadly the staff running the carvery really don't seem to care."
• "The service at the carvery was very slow, with huge queues and a lack of attentiveness from the kitchen staff."
• "Waitress who served our drinks was rude."
• "Service absolutely shocking and was only a handful of customers in."

Atmosphere & Cleanliness

Pros:

• "The atmosphere was nice and relaxed, even though it was fairly busy."
• "A great family atmosphere with a decent carvery."
• "The place is clean and well organized."
• "The place was so clean."
• "Dining area is clean and tidy."
• "Been here for the first time and I'm very impressed how clean and tidy the place is!"
• "Just back from this, our favourite carvery venue. Dining area is clean and tidy, staff are attentive, polite and efficient."

Cons:

• "Stuck to the floor in the toilets, food remnants all over tables and chairs, a dirty knife and used plaster on the table."
• "The floor was full of rubbish, tables uncleared and the area around the brew station needed a good tidy up and wipe."
• "The window sill where we sat was filthy."
• "Upon sitting down at the table, I noticed slug or Snail trails on the carpet, not entirely nice to see upon sitting down to your meal!"
• "Place needs a full revamp, scruffy dirty, tables not wiped down properly bits of food on the floor."
• "The only thing that let them down was the toilets! The sink area was OK but the loos themselves nah l didn't like it."
• "Underside of plate was dirty with old food."