Address: 11 St Marks St., St Mark's Square, Lincoln LN5 7BD, United Kingdom
Phone: +441522536205
Rating: 4.0
based on 216 reviews.
Service and Staff
Pros:
"Oliver my server was great. Polite and attentive, making me feel welcomed into the restaurant."
"Kat our server was delightful and joined in the banter. The food was hot and delicious and the serves were prompt and regularly filling up sides."
"Our server, Ollie was amazing! So polite and friendly, especially with my nephew, he was absolutely great."
"Our server, Leona, was working one of her first shifts but you couldn’t tell. Lovely staff, food and drinks."
"The staff were really kind and helpful (even on a Christmas eve when I know they would have loved to have been home with their loved ones)."
"The service was lovely. The lady carving the meat was friendly and kind."
"Oliver was outstanding. The best meal yet and the best customer service."
"Service was great, friendly staff who worked very hard to ensure that everyone was seated and happy."
Cons:
"Absolutely disgraceful behaviour we arrived at 9.35am... Shameful service and the Pathetic manager hid out back."
"We arrived at 10:30 am to our BOOKED table. Told by the person who ‘greeted us that there was no bread at all... Absolutely will not recommend to anyone to go."
"We just kept getting told it had been busy... I understand that, but we’d booked our table so they knew we were coming! To have no bread is totally unacceptable."
"Meat portions were very small, and the chef? Who was carving had a bit of a attitude problem."
"I don’t usually leave reviews however the past few times we’ve been the service is shocking. The staff are never rude but they seem to just ignore you?"
"We previously came here often, and it was very good. The service now is absolutely terrible, we didn't seem to have a waiter/waitress."
"The tables were too close together, I felt like I couldn’t talk during the meal because I was talking over the the tables next to me."
"I went on at an odd time of the day on a Saturday... Very long waits for food, and service at bar but the staff were doing brilliantly when considering the tasks they were trying to get done."
Food Quality
Pros:
"Food was hot and the gentleman carving the meat was a friendly face."
"The food looked good and the vegetables had just been refurbished."
"The food was hot and delicious and the serves were prompt and regularly filling up sides to prevent empty dishes."
"The food was also great and a good selection even with dietary restrictions."
"The food was really nice and we cannot fault it and the chef was really kind when we was asking about the meats and what was on offer."
"The cost of the breakfast was good, and you can have as many tea or coffees as you like."
"The food was tasty and we enjoyed every part of it."
"We will definitely be back again! Food was well cooked and plentiful."
Cons:
"Nothing in the breakfast buffet at all and coffees where stone cold and the cups half empty."
"Unfortunately the plates were cold and combined with the air conditioning, by the time we got to our table the food was rapidly cooling."
"Meat portions were very small, and the chef? Who was carving had a bit of a attitude problem."
"All the carvery was great except for the lamb we were disappointed as we were looking forward to it. It seemed very ‘stringy’."
"Food was OK - the meat (I had gammon and beef) was cooked well and not dry, but the beef itself was pretty tasteless."
"Typical for time of year. But food was cold under heat lamps. Serving utensils were extremely hot."
"I had a starter my husband didn’t. We had the carvery and I was so very disappointed as it was cold and dried up."
"The food was unappealing and tasteless. Included is a picture of 2 slices of roast beef (allegedly) that I received as part of the king size upgrade."
Price and Value
Pros:
"The cost of the breakfast was good, and you can have as many tea or coffees as you like."
"The food was tasty and we enjoyed every part of it. Priced well for what we had and the environment was warm and inviting."
"Booked a table at 7:30 for my birthday and had a wonderful experience. The staff were lovely and attentive."
"All the carvery was great except for the lamb... The main thing that shocked us was the overall cost from what we thought we would be paying to what we actually paid."
Cons:
"This is the first time we have been to Tobys so didn't really know what to expect... We had to pay £102. Now it's lucky we were able to cover the price but some people are not in that situation and what would they do if they couldn't cover the extra?"
"When I spoke about it with duty manager he said Yorkshire pud’s are unlimited anyway so what is the larger size for?"
"I had a starter my husband didn’t. We had the carvery and I was so very disappointed as it was cold and dried up... We felt very embarrassed and awkward."
"It was OK, I definitely wouldn't pay that for Xmas Dinner again, roast potatoes was like rock, they ruined the stuffing for me by adding cranberries."