Toby Carvery Knowle Reviews Summary

Food Quality

Pros:

• "Meats were all beautifully cooked."
• "Food was fantastic as normal."
• "The food was continuously topped up and was cooked to a good standard."
• "Main carvery was lovely nice man carving and very polite, plenty of choice and food was very well cooked."
• "We thoroughly enjoyed the sheer quality of the food."
• "All the meats available were lovely, especially the beef."
• "The carvery meal was lovely. Very well cooked, still hot when it reached the table and good choice of veg."

Cons:

• "Beef was mostly fat and the lamb was really dry."
• "The service terrible and the meat was shredded because the knife was that blunt!"
• "The meat was OK however the accompanying food (e.g. veg etc.) was dried out either because they had been left out too long or the heater was too hot."
• "Meat was dried out from sitting under the heat lamps, same with the vegetables."
• "Beef was fatty, Pork was tasteless, Yorkshire pudding and Carrots were hard."
• "Tiny amount of dried up meat available that tasted like it had been out all day."
• "The food was lacking and meat looking dry."

Service

Pros:

• "Excellent service from serving team."
• "Came for Sunday lunch and I was served by Paige, fantastic server very attentive and helpful."
• "Staff was polite, professional and welcoming.."
• "Visited today food was great staff were fantastic mat the manager made you feel so welcome."
• "We had the best service from a lovely lady with short hair and glasses."
• "Our waitress was friendly and extremely attentive."
• "Had an amazing experience today, all the staff were really friendly and helpful."

Cons:

• "The service terrible and the meat was shredded because the knife was that blunt!"
• "Given the high rates of COVID, it was disappointing to see all customers crammed into one area with less than a meter between tables."
• "Only issue was there was not enough waiting staff on which then caused long delays on ordering puddings."
• "Booked a table at 8:30, to which we were turned away because the ‘deck was now closed’."
• "Shocking customer service. Booked a table for 2.20pm but arrived early (1.40pm) so checked in and found a seat at the bar, the hostess said she would call us if a table became available earlier."
• "What a morbidly depressing establishment! We walked in to be greeted with the stench of stale alcohol and incompetence."
• "The food was excellent but the service was terrible. Also the toilets left much to be desired."

Value for Money

Pros:

• "It's really fantastic value for money."
• "It's ok for the price."
• "Fed family of 5 for under £50."
• "Prices are good tho."
• "Carvery was good value."
• "All for £20 including glass of wine bargain."
• "Friendly staff, amazing food with all options available and good value for money."

Cons:

• "So completely gutted as I didn't realise I had to pay. My local Toby Carvery has a free car park, never even cross my mind that this one wasn't free."
• "Asked for a glass of red wine and it was 250ml? Should offer 150ml as 250 ml was too much and very costly."
• "Had carvery which costs more at weekend."
• "The price seems to have gone up from about £6 per meal to over £10."
• "I'm not sure I would want to pay over £11 for 3 x lemonade again."
• "Was very expensive and the clientele left a little to be desired."
• "We were also overcharged."

Cleanliness & Atmosphere

Pros:

• "The area we had was lovely and perfect for an occasion."
• "Really relaxed atmosphere considering how busy a Sunday gets."
• "The place looks a lot better now it’s been refurbished."
• "Lovely place to eat. It can be busy but that’s because it’s such good value!"
• "Comfortable surroundings."
• "The pubs atmosphere was nice and christmasy altogether a great place."
• "Friendly welcome and plenty of parking."

Cons:

• "The floor was dirty and cobwebs hanging everywhere."
• "The table was laid out but hadn't been wiped."
• "The place was outdated and filthy."
• "The worst part of my visit was the filthy state of my wine glass, which ruined my enjoyment of the very good rioja."
• "What lets it all down is the grubby and unloved decor."
• "The surroundings was Disgraceful."
• "Seriously old fashioned, high cholesterol, curtains from the 1940s, dust and unclean cutlery."